[cisco-voip] setting up voicemail on a hunt group

[CarlosOrtiz at bayviewfinancial.com]

I am running 4.1.3(sr5b) and I have the "forward hunt no answer" option 
available and working with a sales line.  Can you confirm Ryan?

Carlos



Ryan Ratliff <rratliff at cisco.com> 
Sent by: cisco-voip-bounces at puck.nether.net
11/21/2007 09:29 AM

To
"Michael Muscat" <michaelm at umcu.org>
cc
cisco-voip at puck.nether.net
Subject
Re: [cisco-voip] setting up voicemail on a hunt group






With 4.1 you will need to send your call to a dummy DN with CFA set 
to the hunt group.  Then add the VM line group as the last member of 
the hunt list.  When the call gets to VM it will reach the mailbox 
for the dummy DN.

With CM 4.2 and later there is a "forward hunt no answer" destination 
you can set on the hunt pilot itself and you can then set up the vm 
mailbox with the DN of the hunt pilot.

-Ryan

On Nov 21, 2007, at 9:28 AM, Michael Muscat wrote:

Hello,



I am running CM 4.1(3)sr2 and  was wondering if anyone knew the steps 
or had some docs on how to get a call to a hunt group to go to a 
voicemail box if nobody picks up the call in the hunt group.  We are 
using several different hunt groups and I just realized that all of 
them just go to a fast busy signal and disconnect the call once it 
gets to the end of the list.  We are using 4 digit extensions 
starting with 2: ex: 2653.   I have played around with the *2xxx 
method for creating VM, but can never get it to work.   I am getting 
ready to go live with an auto attendant script that is in IPCCX and 
don’t want to do this until the hunt lists go to voicemail boxes. 
Any help would be greatly appreciated.



Thanks,



Mike

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