[cisco-voip] setting up voicemail on a hunt group

[Michael Muscat]

Well, I am moving from 4.1(3)sr2 to 4.1(3)sr5d this weekend, I will wait
until I do the update to see if I have that option available.  If not
then I will try what rratliff suggested.

Thanks!

-Mike

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Wednesday, November 21, 2007 11:08 AM
To: CarlosOrtiz at bayviewfinancial.com
Cc: cisco-voip at puck.nether.net; cisco-voip-bounces at puck.nether.net;
Michael Muscat
Subject: Re: [cisco-voip] setting up voicemail on a hunt group

That's what I get for checking 4.2 only :)  Maybe it was 4.0 that  
didn't have that feature...

-Ryan

On Nov 21, 2007, at 10:42 AM, CarlosOrtiz at bayviewfinancial.com wrote:


I am running 4.1.3(sr5b) and I have the "forward hunt no answer"  
option available and working with a sales line.  Can you confirm Ryan?

Carlos


Ryan Ratliff <rratliff at cisco.com>
Sent by: cisco-voip-bounces at puck.nether.net
11/21/2007 09:29 AM

To
"Michael Muscat" <michaelm at umcu.org>
cc
cisco-voip at puck.nether.net
Subject
Re: [cisco-voip] setting up voicemail on a hunt group





With 4.1 you will need to send your call to a dummy DN with CFA set
to the hunt group.  Then add the VM line group as the last member of
the hunt list.  When the call gets to VM it will reach the mailbox
for the dummy DN.

With CM 4.2 and later there is a "forward hunt no answer" destination
you can set on the hunt pilot itself and you can then set up the vm
mailbox with the DN of the hunt pilot.

-Ryan

On Nov 21, 2007, at 9:28 AM, Michael Muscat wrote:

Hello,



I am running CM 4.1(3)sr2 and  was wondering if anyone knew the steps
or had some docs on how to get a call to a hunt group to go to a
voicemail box if nobody picks up the call in the hunt group.  We are
using several different hunt groups and I just realized that all of
them just go to a fast busy signal and disconnect the call once it
gets to the end of the list.  We are using 4 digit extensions
starting with 2: ex: 2653.   I have played around with the *2xxx
method for creating VM, but can never get it to work.   I am getting
ready to go live with an auto attendant script that is in IPCCX and
don't want to do this until the hunt lists go to voicemail boxes.
Any help would be greatly appreciated.



Thanks,



Mike

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