[cisco-voip] Changing a Call Group

[Ted Nugent]

Assuming you're talking about a CM and you're using a Broadcast
LineGroup as opposed to Attendant Console, you would need to go to
Call Routing>Route/Hunt>Line group, find your LG and then add the 4th member

If you're using AC (which sounds like a bad option for what you're
trying to accomplish) you need to goto
applications>attendant Console> find your Huntgroup/Pilot Point and
add 4th member. (I'm using CM5 so the options for AC in 4.x are a bit
different but thats the gest of it.



On Nov 26, 2007 10:14 AM, Todd Franklin <toddnh65 at gmail.com> wrote:
> I am stumped on this one!
>
> We have this call group setup, 4050.  And it calls extensions 1300,
> 1301, and 1302.
> Well we added a 4th phone to it because we wanted to have another
> person available.  Since the installation is more than a year old, the
> next number in line was already gone (1303), so I added 1330.  Well it
> turns out that 1330 was a voicemail box we setup for someone else, so
> we are getting conflicting stuff.  (i.e. the message light on 1330
> will light up when someone has popped a mesage into 1330).  So I went
> into CCM and changed the 1330 device to 1329.  That number was free.
> Now for the life of me, I can't seem to figure out how do I change
> 4050 so it will now have 1329 as the 4th extension?  (I am not sure if
> this matters, but this group is one where if someone calls the phone
> number, all 4 phones ring.  All 4 phones do not have voicemail and we
> don't want them to.)
>
> Well this is prob a real easy one, but it's got me stumped!
>
> Thanks for any help!
>
> T
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