[cisco-voip] Changing a Call Group

[Todd Franklin]

Hmmm...it appears I have created a small mess!
I can't remove 1330 from the call group without DELETING the line
group.  Then I guess I would be able to add my 'new' extension 1329.
Anyone know of any easy way to do this?  I can't have that line group
down for very long, it's a pretty important one!  Using CM 4.1

On Nov 26, 2007 10:18 AM, Ted Nugent <tednugent73 at gmail.com> wrote:
> Assuming you're talking about a CM and you're using a Broadcast
> LineGroup as opposed to Attendant Console, you would need to go to
> Call Routing>Route/Hunt>Line group, find your LG and then add the 4th member
>
> If you're using AC (which sounds like a bad option for what you're
> trying to accomplish) you need to goto
> applications>attendant Console> find your Huntgroup/Pilot Point and
> add 4th member. (I'm using CM5 so the options for AC in 4.x are a bit
> different but thats the gest of it.
>
>
>
>
> On Nov 26, 2007 10:14 AM, Todd Franklin <toddnh65 at gmail.com> wrote:
> > I am stumped on this one!
> >
> > We have this call group setup, 4050.  And it calls extensions 1300,
> > 1301, and 1302.
> > Well we added a 4th phone to it because we wanted to have another
> > person available.  Since the installation is more than a year old, the
> > next number in line was already gone (1303), so I added 1330.  Well it
> > turns out that 1330 was a voicemail box we setup for someone else, so
> > we are getting conflicting stuff.  (i.e. the message light on 1330
> > will light up when someone has popped a mesage into 1330).  So I went
> > into CCM and changed the 1330 device to 1329.  That number was free.
> > Now for the life of me, I can't seem to figure out how do I change
> > 4050 so it will now have 1329 as the 4th extension?  (I am not sure if
> > this matters, but this group is one where if someone calls the phone
> > number, all 4 phones ring.  All 4 phones do not have voicemail and we
> > don't want them to.)
> >
> > Well this is prob a real easy one, but it's got me stumped!
> >
> > Thanks for any help!
> >
> > T
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