[cisco-voip] Changing a Call Group

[Ted Nugent]

no thats not right... you just need to remove 1330 from the linegroup
and then you can delete it


On Nov 26, 2007 1:21 PM, Todd Franklin <toddnh65 at gmail.com> wrote:
> Hmmm...it appears I have created a small mess!
> I can't remove 1330 from the call group without DELETING the line
> group.  Then I guess I would be able to add my 'new' extension 1329.
> Anyone know of any easy way to do this?  I can't have that line group
> down for very long, it's a pretty important one!  Using CM 4.1
>
>
> On Nov 26, 2007 10:18 AM, Ted Nugent <tednugent73 at gmail.com> wrote:
> > Assuming you're talking about a CM and you're using a Broadcast
> > LineGroup as opposed to Attendant Console, you would need to go to
> > Call Routing>Route/Hunt>Line group, find your LG and then add the 4th member
> >
> > If you're using AC (which sounds like a bad option for what you're
> > trying to accomplish) you need to goto
> > applications>attendant Console> find your Huntgroup/Pilot Point and
> > add 4th member. (I'm using CM5 so the options for AC in 4.x are a bit
> > different but thats the gest of it.
> >
> >
> >
> >
> > On Nov 26, 2007 10:14 AM, Todd Franklin <toddnh65 at gmail.com> wrote:
> > > I am stumped on this one!
> > >
> > > We have this call group setup, 4050.  And it calls extensions 1300,
> > > 1301, and 1302.
> > > Well we added a 4th phone to it because we wanted to have another
> > > person available.  Since the installation is more than a year old, the
> > > next number in line was already gone (1303), so I added 1330.  Well it
> > > turns out that 1330 was a voicemail box we setup for someone else, so
> > > we are getting conflicting stuff.  (i.e. the message light on 1330
> > > will light up when someone has popped a mesage into 1330).  So I went
> > > into CCM and changed the 1330 device to 1329.  That number was free.
> > > Now for the life of me, I can't seem to figure out how do I change
> > > 4050 so it will now have 1329 as the 4th extension?  (I am not sure if
> > > this matters, but this group is one where if someone calls the phone
> > > number, all 4 phones ring.  All 4 phones do not have voicemail and we
> > > don't want them to.)
> > >
> > > Well this is prob a real easy one, but it's got me stumped!
> > >
> > > Thanks for any help!
> > >
> > > T
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