[cisco-voip] Question on registering the Cisco 7970 phone with Asterisk 1.4 with FreePBX 2.3.1

Tue Nov 27 21:33:06 EST 2007

Contact Ubuntu or Asterisk support. Oh wait you can't. How much is that
"free" software costing you?

On Nov 27, 2007 8:08 PM, John Constalgie <caduceus_abode at hotmail.com> wrote:

> Hi everyone,
>
> let me start off telling you where I am stuck right now and then describe
> how I got to this point.
>
> Basically, I have a brand new Cisco 7970 IP Phone and am trying to
> register it with an Ubuntu Server 7.10 running the newest stable Asterisk(
> 1.4) and FreePBX(2.3.1).
>
> I have been basically following the instructions to set up the Ubuntu
> machine on these two FreePBX walkthrough web sites :
>
>
> http://blog.thegoldfish.net/asterisk-with-freepbx-on-ubuntu-704-desktop-tutorial/
>
> http://aussievoip.com/wiki/freePBX-Ubuntu
>
> Then, I went through the video tutorial at AsteriskTutorials on how to
> register a 7970 with FreePBX at :
>
> http://www.asterisktutorials.com/showproduct.php?ProductID=10
>
> I did exactly as shown, and used the extension 555 in FreePBX for this new
> SIP device.
>
>
> So I was able to get hold of the most up-to-date SIP firmware for the 7970
> from the Cisco web site, namely version SIP70.8-3-3SR2S .
>
> I have also built the three necessary XML files needed to configure this
> particular 7970 phone, and they are here :
>
> SEP001A6B69ABA4.cnf.xml  :
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/SEP001A6B69ABA4.cnf.xml
>
> dialplan.xml :
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/dialplan.xml
>
> XMLDefault.cnf.xml :
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/XMLDefault.cnf.xml
>
>
>
> I have gone on to set up a TFTP server daemon on the Ubuntu server and
> have dumped the above three XML files as well as all the firmware files into
> the TFTP folder. To test if the TFTP server works, I tried to grab files
> using the Windows DOS tftp client command and it works.
>
>
>
> So, now, it is time to register the 7970 phone. Since I am not sure if
> everything will work right away, I decided to the Cisco 7970 softphone
> emulator(newest Cisco IP Communicator software) on my computer to try it out
> first before actually using a real hard phone. (Note, that
> SEP001A6B69ABA4.cnf.xml contains the MAC address for the IP Communicator
> software)  I go ahead and set the Alternate TFTP server IP addresses to that
> of the Asterisk server, and rebooted the phone.
>
> This is where I am stuck. The phone shows what you see in this screenshot
> :
>
>
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/phonescreenshot.JPG
>
> It stays in Registration forever.
>
>
>
> I go to the Asterisk command line and typed "show sip peers" and I see :
>
> Name/username              Host            Dyn Nat ACL Port
> Status
> 555                        (Unspecified)         D   N      0
> UNKNOWN
> 1 sip peers [Monitored: 0 online, 1 offline Unmonitored: 0 online, 0
> offline]
>
>
> and "show sip users" gives me :
>
> Username             Secret           Accountcode      Def.Context
> ACL   NAT
> 555                        555
> from-internal     No  Always
>
>
>
>
> So on the phone (IP Communicator), I got to Settings --> Status --> Status
> Message  and this is what I see :
>
>
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/status_screenshot.JPG
>
>
> I am concerned why there is the line "Error Verifying Config Info" and
> also that long "TFTP Error : SK5....." line, which I don't understand.
>
> So, I try to check the Error Trace File of IP Communicator , which I put
> up here :
>
>
> http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/TraceFile.txt
> (save to local and then open for easier read)
>
>
> >From the file, it is unclear what "Error Verifying Config Info" means,
> but the tell-tale section is here :
>
> Tue Nov 27 17:53:19.109 :  SPCL : (  8608) tftpRead : read
> tftp://172.19.125.41/SEP001A6B69ABA4.cnf.xml,
> C:\DOCUME~1\iayap\APPLIC~1\Cisco\COMMUN~1\cache\SEP001A6B69ABA4.cnf.xml
> Tue Nov 27 17:53:19.140 :  SPCL : (  8608) tftpRead : read returned 0, Ok
> Tue Nov 27 17:53:19.140 :   DET : (  8044) -VM| Thread-4|cip.cfg.g:? -
> SEP001A6B69ABA4.cnf.xml
> Tue Nov 27 17:53:19.140 :    EE : (  8044) Thread-4|cip.cfg.g:? -
> SEP001A6B69ABA4.cnf.xml
> Tue Nov 27 17:53:19.156 : ERROR : (  9244) XMLParseXmlFile return error
> Tue Nov 27 17:53:19.156 :   DET : (  9244) trying to set sec mode to NONE
> (currently NONE)
> Tue Nov 27 17:53:19.156 :   DET : (  9244) sec mode set to NONE (was NONE)
> Tue Nov 27 17:53:19.156 :   DET : (  8044) -VM| Thread-4|cip.cfg.g:? -
> Error Verifying Config Info
> Tue Nov 27 17:53:19.156 :    EE : (  8044) Thread-4|cip.cfg.g:? - Error
> Verifying Config Info
>
> So it looks like the XML Parser somehow did not like what it saw in the
> SEP***.xml file, but doesn't say what it is.
>
> Can someone please help? I can provide more info to this issue if
> necessary.
>
> Thanks
> John
>
>
>
>
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