[cisco-voip] Question on registering the Cisco 7970 phone with Asterisk 1.4 with FreePBX 2.3.1

Tue Nov 27 21:46:10 EST 2007

Sorry shouldn't be so harsh. My own personal bias is getting in the way.
Disregard that previous e-mail. Good luck on getting this to work.

On Nov 27, 2007 8:33 PM, Voice Noob <voicenoob at gmail.com> wrote:

> Contact Ubuntu or Asterisk support. Oh wait you can't. How much is that
> "free" software costing you?
>
>   On Nov 27, 2007 8:08 PM, John Constalgie <caduceus_abode at hotmail.com>
> wrote:
>
> >   Hi everyone,
> >
> > let me start off telling you where I am stuck right now and then
> > describe how I got to this point.
> >
> > Basically, I have a brand new Cisco 7970 IP Phone and am trying to
> > register it with an Ubuntu Server 7.10 running the newest stable
> > Asterisk(1.4) and FreePBX(2.3.1).
> >
> > I have been basically following the instructions to set up the Ubuntu
> > machine on these two FreePBX walkthrough web sites :
> >
> >
> > http://blog.thegoldfish.net/asterisk-with-freepbx-on-ubuntu-704-desktop-tutorial/
> >
> > http://aussievoip.com/wiki/freePBX-Ubuntu
> >
> > Then, I went through the video tutorial at AsteriskTutorials on how to
> > register a 7970 with FreePBX at :
> >
> > http://www.asterisktutorials.com/showproduct.php?ProductID=10
> >
> > I did exactly as shown, and used the extension 555 in FreePBX for this
> > new SIP device.
> >
> >
> > So I was able to get hold of the most up-to-date SIP firmware for the
> > 7970 from the Cisco web site, namely version SIP70.8-3-3SR2S .
> >
> > I have also built the three necessary XML files needed to configure this
> > particular 7970 phone, and they are here :
> >
> > SEP001A6B69ABA4.cnf.xml  : http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/SEP001A6B69ABA4.cnf.xml
> >
> >
> > dialplan.xml :
> > http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/dialplan.xml
> >
> > XMLDefault.cnf.xml :
> > http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/XMLDefault.cnf.xml
> >
> >
> >
> > I have gone on to set up a TFTP server daemon on the Ubuntu server and
> > have dumped the above three XML files as well as all the firmware files into
> > the TFTP folder. To test if the TFTP server works, I tried to grab files
> > using the Windows DOS tftp client command and it works.
> >
> >
> >
> > So, now, it is time to register the 7970 phone. Since I am not sure if
> > everything will work right away, I decided to the Cisco 7970 softphone
> > emulator(newest Cisco IP Communicator software) on my computer to try it out
> > first before actually using a real hard phone. (Note, that
> > SEP001A6B69ABA4.cnf.xml contains the MAC address for the IP Communicator
> > software)  I go ahead and set the Alternate TFTP server IP addresses to that
> > of the Asterisk server, and rebooted the phone.
> >
> > This is where I am stuck. The phone shows what you see in this
> > screenshot :
> >
> >
> > http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/phonescreenshot.JPG
> >
> > It stays in Registration forever.
> >
> >
> >
> > I go to the Asterisk command line and typed "show sip peers" and I see :
> >
> >
> > Name/username              Host            Dyn Nat ACL Port
> > Status
> > 555                        (Unspecified)         D   N      0
> > UNKNOWN
> > 1 sip peers [Monitored: 0 online, 1 offline Unmonitored: 0 online, 0
> > offline]
> >
> >
> > and "show sip users" gives me :
> >
> > Username             Secret           Accountcode      Def.Context
> > ACL   NAT
> > 555                        555
> > from-internal     No  Always
> >
> >
> >
> >
> > So on the phone (IP Communicator), I got to Settings --> Status -->
> > Status Message  and this is what I see :
> >
> >
> > http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/status_screenshot.JPG
> >
> >
> > I am concerned why there is the line "Error Verifying Config Info" and
> > also that long "TFTP Error : SK5....." line, which I don't understand.
> >
> > So, I try to check the Error Trace File of IP Communicator , which I put
> > up here :
> >
> > http://cid-ff3ef0764138e401.skydrive.live.com/self.aspx/Public/TraceFile.txt
> >   (save to local and then open for easier read)
> >
> >
> > >From the file, it is unclear what "Error Verifying Config Info" means,
> > but the tell-tale section is here :
> >
> > Tue Nov 27 17:53:19.109 :  SPCL : (  8608) tftpRead : read
> > tftp://172.19.125.41/SEP001A6B69ABA4.cnf.xml,
> > C:\DOCUME~1\iayap\APPLIC~1\Cisco\COMMUN~1\cache\SEP001A6B69ABA4.cnf.xml
> > Tue Nov 27 17:53:19.140 :  SPCL : (  8608) tftpRead : read returned 0,
> > Ok
> > Tue Nov 27 17:53:19.140 :   DET : (  8044) -VM| Thread-4|cip.cfg.g:? -
> > SEP001A6B69ABA4.cnf.xml
> > Tue Nov 27 17:53:19.140 :    EE : (  8044) Thread-4|cip.cfg.g:? -
> > SEP001A6B69ABA4.cnf.xml
> > Tue Nov 27 17:53:19.156 : ERROR : (  9244) XMLParseXmlFile return error
> > Tue Nov 27 17:53:19.156 :   DET : (  9244) trying to set sec mode to
> > NONE (currently NONE)
> > Tue Nov 27 17:53:19.156 :   DET : (  9244) sec mode set to NONE (was
> > NONE)
> > Tue Nov 27 17:53:19.156 :   DET : (  8044) -VM| Thread-4|cip.cfg.g:? -
> > Error Verifying Config Info
> > Tue Nov 27 17:53:19.156 :    EE : (  8044) Thread-4|cip.cfg.g:? - Error
> > Verifying Config Info
> >
> > So it looks like the XML Parser somehow did not like what it saw in the
> > SEP***.xml file, but doesn't say what it is.
> >
> > Can someone please help? I can provide more info to this issue if
> > necessary.
> >
> > Thanks
> > John
> >
> >
> >
> >
> > ------------------------------
> > Share life as it happens with the new Windows Live. Share now!<http://www.windowslive.com/share.html?ocid=TXT_TAGLM_Wave2_sharelife_112007>
> >
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> >
>
>
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