[cisco-voip] CCME and External SIP provider

Mon Oct 1 10:33:13 EDT 2007

Hi Erik,

I managed to get this working,  it took an IOS upgrade and opening some
ports on the firewall, thanks for the help.

Best regards,

Sechaba Mokoena

Systems Engineer

Bytes Technology Group - Systems Integration

Tel : (+27) (11) 205-7000 |  Fax: (+27) (11) 205-7584  |  Cell : (+27)
84 798-6803 | msn:sechaba.mokoena at hotmail.com
Web  : www.btgroup.co.za  |  Press Office : www.itweb.co.za/office/bytes
<blocked::http://www.itweb.co.za/office/bytes>    |   Licensing :
www.purelicensing.co.za <blocked::http://www.purelicensing.co.za/>  

Bytes Systems Integration (Pty) Ltd : Registration No: 1995/012031/07
A subsidiary of Bytes Technology Group SA (Pty) Ltd,   In association
with KAGISO
P O Box 5905, Halfway House, 1685, Midrand;  Bytes Business Park, Block
B, 241 Third Road, Halfway Gardens, Midrand, South Africa 

E-Mail Disclaimer: http://www.altron.co.za/email.asp
<blocked::blocked::http://www.altron.co.za/email.asp>  or phone: (+27)
(11) 205-7000

From: Erik Erasmus (E) [mailto:ErasmuE4 at telkom.co.za] 
Sent: Wednesday, September 26, 2007 8:58 AM
To: Sechaba Mokoena
Subject: RE: [cisco-voip] CCME and External SIP provider

On viatalk they also mention this

How do I make audio work?

If you experience audio not working with your line on either outgoing or
incoming calls, it is because your ISP (or self purchased) supplied
modem/firewall/router is blocking various ports needed for our specific
service. 

First you'll need to find your router/modem/firewall's manual, or look
it up at the following link:
http://www.portforward.com/english/applications/port_forwarding/Viatalk/
Viatalkindex.htm

Next, login to your router. Forward the following port sets directly to
the ViaTalk supplied device:
Public/WAN PORT Private/LAN PORT
*8080 80
*69 69
*5060 - 5081 5060 - 5081
*10000 - 20000 10000 - 20000

The ports are for (in same order as above list):
*Remote Admin (make sure the VT supplied device has a admin password
set, otherwise leave this unforwarded until a VT tech sets you up on the
phone)
*TFTP (Our configuration servers use this)
*SIP (VOIP Data ports)
*SIP Audio (VOIP Audio ports for WAN communications)

If this does not solve your problem, please issue a ticket.

________________________________

From: Sechaba Mokoena [mailto:Sechaba.Mokoena at btgroup.co.za] 
Sent: Tuesday, September 25, 2007 4:24 PM
To: Erik Erasmus (E)
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CCME and External SIP provider

Hi Erik,

I've attached a copy of my config. I can place calls from the PSTN to
the IP Phone, but I have no audio, I attribute this to routing issues.
I'm still ironing out the small issues. 

Best regards,

Sechaba Mokoena

Systems Engineer

Bytes Technology Group - Systems Integration

Tel : (+27) (11) 205-7000 |  Fax: (+27) (11) 205-7584  |  Cell : (+27)
84 798-6803 | msn:sechaba.mokoena at hotmail.com
Web  : www.btgroup.co.za  |  Press Office : www.itweb.co.za/office/bytes
<blocked::http://www.itweb.co.za/office/bytes>    |   Licensing :
www.purelicensing.co.za <blocked::http://www.purelicensing.co.za/>  

Bytes Systems Integration (Pty) Ltd : Registration No: 1995/012031/07
A subsidiary of Bytes Technology Group SA (Pty) Ltd,   In association
with KAGISO
P O Box 5905, Halfway House, 1685, Midrand;  Bytes Business Park, Block
B, 241 Third Road, Halfway Gardens, Midrand, South Africa 

E-Mail Disclaimer: http://www.altron.co.za/email.asp
<blocked::blocked::http://www.altron.co.za/email.asp>  or phone: (+27)
(11) 205-7000

From: Erik Erasmus (E) [mailto:ErasmuE4 at telkom.co.za] 
Sent: Tuesday, September 25, 2007 4:00 PM
To: Sechaba Mokoena; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CCME and External SIP provider

What does your config look like on CCME

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Sechaba Mokoena
Sent: Tuesday, September 25, 2007 3:08 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CCME and External SIP provider

Hi,

Has anyone successfully setup CCME to use a SIP provider as a link to
the PSTN. If I look at registration status my number is registered to
the SIP proxy.

Line          peer           expires(sec)  registered 

============  =============  ============  ===========

0*            1                135                      yes         

2001        20004      134                      yes         

27877000089   20005            135     yes  

I cannot place calls to the PSTN, reason for failure is Last Disconnect
Text is "no route to destination (3)". I have IP connectivity to the SIP
server, I can ping the server's hostname. I'm not sure where to go from
here, any help will be greatly appreciated.

Kind regards,

Sechaba Mokoena

Systems Engineer

Bytes Technology Group - Systems Integration

Tel : (+27) (11) 205-7000 |  Fax: (+27) (11) 205-7584  |  Cell : (+27)
84 798-6803 | msn:sechaba.mokoena at hotmail.com
Web  : www.btgroup.co.za  |  Press Office : www.itweb.co.za/office/bytes
<blocked::http://www.itweb.co.za/office/bytes>    |   Licensing :
www.purelicensing.co.za <blocked::http://www.purelicensing.co.za/>  

Bytes Systems Integration (Pty) Ltd : Registration No: 1995/012031/07
A subsidiary of Bytes Technology Group SA (Pty) Ltd,   In association
with KAGISO
P O Box 5905, Halfway House, 1685, Midrand;  Bytes Business Park, Block
B, 241 Third Road, Halfway Gardens, Midrand, South Africa 

E-Mail Disclaimer: http://www.altron.co.za/email.asp
<blocked::blocked::http://www.altron.co.za/email.asp>  or phone: (+27)
(11) 205-7000

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