[cisco-voip] RTMT on CCM5.1

[Wes Sisk]

Hello Sebastian,

You are encountering the defect CSCsf08244. Please follow the 
instructions in the workaround.

If you want a permanent fix without enabling DNS open a TAC case and 
request the ES where that defect is resolved.

/Wes

Sebastián Graña wrote:
> Wes
>
> DNS is not configured, I'm using SMTP's IP address.
>
> I've done the capture and there is nothing on the wire coming from any of the call managers with dst port TCP/25.
> About the logs, wich service log should I look for? 
>
> Thanks
>
> Sebas
>
> -----Mensaje original-----
> De: Wes Sisk [mailto:wsisk at cisco.com] 
> Enviado el: Lunes, 01 de Octubre de 2007 07:34 p.m.
> Para: Sebastián Graña
> Asunto: Re: [cisco-voip] RTMT on CCM5.1
>
> it still applies.  I just update a release-note on the 2nd cdets. the 1st tells you most of what you need.  do you have dns configured?  have you checked the platform logs or performed a packet capture to see the smtp exchange?
>
> Sebastián Graña wrote:
>   
>> Hi Wes
>> Thanks for yuor reply.
>>  
>> I'm using CCM 5.1.1.3000-5 so I believe first Bug does not apply, or 
>> it does?
>> Not able to view information for CSCsh33877, can you tell me what is 
>> it about?
>>  
>> Thanks
>>
>> ----------------------------------------------------------------------
>> --
>> *De:* Wes Sisk [mailto:wsisk at cisco.com] *Enviado el:* Lunes, 01 de 
>> Octubre de 2007 06:19 p.m.
>> *Para:* Sebastián Graña
>> *CC:* cisco-voip at puck.nether.net
>> *Asunto:* Re: [cisco-voip] RTMT on CCM5.1
>>
>> Watch out for CSCsf08244 and CSCsh33877.
>>
>> /Wes
>>
>> Sebastián Graña wrote:
>>     
>>> Hi,
>>>  
>>>     I'm trying to configure alert email sending with this tool but it 
>>> is not working.
>>>     This is what I've done so far:
>>>  
>>>     In RTMT, Tools-Alert-Config Mail Server. There I put the IP 
>>> address of the SMTP server I want to use, and the port.
>>>     In Tools-Alert-Config Alert Action, in Default added email 
>>> recipients.
>>>  
>>>     I have no activity in the SMTP server form any of the call managers.
>>>  
>>>     Has anyone seen this problem?
>>>  
>>> Thank you
>>>  
>>> Best Regards
>>>  
>>> Sebastián Graña
>>> MCSE - CCNA
>>> Departamento Técnico
>>> *Urudata Infraestructura*
>>> Canelones 1611
>>> Montevideo / Uruguay
>>> Tel.: (+598 2) 419 6457
>>>  
>>> ---------------------------------------------------------------------
>>> ---
>>>
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