[cisco-voip] CCM Web Page performance issues, aka 'Loading, Please Wait' (a rant)

[Jason Aarons (US)]

Customers do complain the "Loading" is slow, especially when on a Phone
DN you hit Line Partition and "Loading" changes focus.  You would think
Cisco could speed it up.  I do miss the SQL Enterprise Manager for
queries versus the SOAP AXL or command line I've seen TAC do. TAC isn't
happy when they have to type long select statements.

Informix isn't the database of choice by DBAs.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Friday, October 05, 2007 1:19 PM
To: Bill Simon
Cc: cisco voip list
Subject: Re: [cisco-voip] CCM Web Page performance issues, aka
'Loading,Please Wait' (a rant)

We upgrade cuz the customer hears 'linux' and thinks it is better...
that is also what the sales people are selling...

To be honest, the only kick-ass features for CCM5 are BAT and the LDAP
integration.



Jonathan

On 10/5/07, Bill Simon <bills at psu.edu> wrote:
> Yeah, just a WAG but I'd suspect the DB, not the web server.
>
> CCM 4.x remains, in my opinion, the best out there.  Why are you all
> moving to the higher versions, anyway?  Just for SIP endpoints?
>
>
> Paul Choi wrote:
> > Linux is just an OS. What people put on top of it is
> > largely their choice. If Cisco installed wine and ran
> > IIS on top of that for their web server, then that
> > would likely run slowly.
> >
> > I am not informed on the Linux-based CCM boxen but I'd
> > certainly hope that Cisco is using apache to serve its
> > webpages. I've heard that the DB is Informix or
> > something like that.
> >
> > My point being, it doesn't matter what OS you are
> > using - if you put a slow application on it, it'll
> > still run slow no matter what you do to it.
> >
> > Paul
> >
> > --- Jonathan Charles <jonvoip at gmail.com> wrote:
> >
> >> So, I am curious why all of us are putting up with
> >> this.
> >>
> >> For years we were all told that Linux was superior,
> >> that Linux was how
> >> a real web server should function...
> >>
> >> Now, we have CCM 5 and CCM 6... and the web server
> >> performance, is,
> >> er, well, how do we put this...
> >>
> >> Here we go. It is far worse than anything Microsoft
> >> has ever released.
> >> I think Microsoft BOB would be a better web server
> >> than whatever crap
> >> is on the backend of this RedHat monstrosity.
> >>
> >> In CallManger 4.3, using Microsoft WINDOWS(!!!!!!)
> >> IIS and Cisco
> >> Tomcat, I can scream through all of the web pages;
> >> do DB reads in
> >> nanoseconds; do DB inserts almost as quick, and I
> >> have never seen a
> >> message on my web browser saying, 'Loading, Please
> >> Wait'
> >>
> >> I mean, seriously, this is godawful slow.
> >>
> >> I just installed CCM5.1.3 on an HP 7845, 4GB of RAM,
> >> dual dual core
> >> Xeons... and all I see at every mouse click is
> >> 'Loading, Please
> >> Wait'..
> >>
> >> Is Cisco punishing us for something? Did we offend
> >> them in some way? I
> >> am at a point where I am wondering if I should tell
> >> customers about
> >> these performance issues prior to picking a version
> >> ('if you want to
> >> be able to administer this and not slash your
> >> wrists, waiting for the
> >> home page to load, you may want to go with 4.3...')
> >> because I am tired
> >> of hearing about it afterwards...
> >>
> >> Seriously guys, I mean, this pretty much kills
> >> whatever argument you
> >> Linux freaks had that this was better than
> >> Windows... add the whole
> >> SFTP requirement, and you can see why the Microsoft
> >> side won this
> >> argument...
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