[cisco-voip] CCM Web Page performance issues, aka 'Loading, Please Wait' (a rant)

Fri Oct 5 17:54:57 EDT 2007

This is not encouraging news... 

We're about to embark on a CCM6 install on Monday. . .

:(

--- Jonathan Charles <jonvoip at gmail.com> wrote:

> You have no idea...
> 
> The only way to show you is to have you set up a CCM
> 4.3 box on
> Windows 2003 and CCM6.0 box...
> 
> Put CCM4.3 on a VMWare with too little ram (say
> 1GB).
> 
> Put CCM6.0 on a 7845.
> 
> The 4.3 box will beat the 6.0 box by seconds on each
> page load or query.
> 
> I have timed it. The average time to load an empty
> page (go to
> device-phone, how long does it take for that page to
> load?): for
> CCM6.0, about 8 seconds, for 4.3, about 1.5.
> 
> For queries, 4.3 nukes the crap out of 6 (or 5)...
> it can be 20
> seconds for a CCM6 query, and about 3 seconds for
> 4.3...
> 
> 
> 
> 
> Jonathan
> 
> On 10/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
> > Just be glad they didn't pick something like,
> Oracle.
> > Oh the humanity!
> >
> > IANADBA (I'm not a DBA) so I don't know the
> difference
> > in how SQL Server 2005 compares to say,
> PostgreSQL. I
> > hope that Cisco finds a faster DBMS if it really
> is as
> > slow as you folks make it sound.
> >
> > --- "Jason Aarons (US)"
> <jason.aarons at us.didata.com>
> > wrote:
> >
> > > Customers do complain the "Loading" is slow,
> > > especially when on a Phone
> > > DN you hit Line Partition and "Loading" changes
> > > focus.  You would think
> > > Cisco could speed it up.  I do miss the SQL
> > > Enterprise Manager for
> > > queries versus the SOAP AXL or command line I've
> > > seen TAC do. TAC isn't
> > > happy when they have to type long select
> statements.
> > >
> > > Informix isn't the database of choice by DBAs.
> > >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On
> > > Behalf Of Jonathan
> > > Charles
> > > Sent: Friday, October 05, 2007 1:19 PM
> > > To: Bill Simon
> > > Cc: cisco voip list
> > > Subject: Re: [cisco-voip] CCM Web Page
> performance
> > > issues, aka
> > > 'Loading,Please Wait' (a rant)
> > >
> > > We upgrade cuz the customer hears 'linux' and
> thinks
> > > it is better...
> > > that is also what the sales people are
> selling...
> > >
> > > To be honest, the only kick-ass features for
> CCM5
> > > are BAT and the LDAP
> > > integration.
> > >
> > >
> > >
> > > Jonathan
> > >
> > > On 10/5/07, Bill Simon <bills at psu.edu> wrote:
> > > > Yeah, just a WAG but I'd suspect the DB, not
> the
> > > web server.
> > > >
> > > > CCM 4.x remains, in my opinion, the best out
> > > there.  Why are you all
> > > > moving to the higher versions, anyway?  Just
> for
> > > SIP endpoints?
> > > >
> > > >
> > > > Paul Choi wrote:
> > > > > Linux is just an OS. What people put on top
> of
> > > it is
> > > > > largely their choice. If Cisco installed
> wine
> > > and ran
> > > > > IIS on top of that for their web server,
> then
> > > that
> > > > > would likely run slowly.
> > > > >
> > > > > I am not informed on the Linux-based CCM
> boxen
> > > but I'd
> > > > > certainly hope that Cisco is using apache to
> > > serve its
> > > > > webpages. I've heard that the DB is Informix
> or
> > > > > something like that.
> > > > >
> > > > > My point being, it doesn't matter what OS
> you
> > > are
> > > > > using - if you put a slow application on it,
> > > it'll
> > > > > still run slow no matter what you do to it.
> > > > >
> > > > > Paul
> > > > >
> > > > > --- Jonathan Charles <jonvoip at gmail.com>
> wrote:
> > > > >
> > > > >> So, I am curious why all of us are putting
> up
> > > with
> > > > >> this.
> > > > >>
> > > > >> For years we were all told that Linux was
> > > superior,
> > > > >> that Linux was how
> > > > >> a real web server should function...
> > > > >>
> > > > >> Now, we have CCM 5 and CCM 6... and the web
> > > server
> > > > >> performance, is,
> > > > >> er, well, how do we put this...
> > > > >>
> > > > >> Here we go. It is far worse than anything
> > > Microsoft
> > > > >> has ever released.
> > > > >> I think Microsoft BOB would be a better web
> > > server
> > > > >> than whatever crap
> > > > >> is on the backend of this RedHat
> monstrosity.
> > > > >>
> > > > >> In CallManger 4.3, using Microsoft
> > > WINDOWS(!!!!!!)
> > > > >> IIS and Cisco
> > > > >> Tomcat, I can scream through all of the web
> > > pages;
> > > > >> do DB reads in
> > > > >> nanoseconds; do DB inserts almost as quick,
> and
> > > I
> > > > >> have never seen a
> > > > >> message on my web browser saying, 'Loading,
> > > Please
> > > > >> Wait'
> > > > >>
> > > > >> I mean, seriously, this is godawful slow.
> > > > >>
> > > > >> I just installed CCM5.1.3 on an HP 7845,
> 4GB of
> > > RAM,
> > > > >> dual dual core
> > > > >> Xeons... and all I see at every mouse click
> is
> > > > >> 'Loading, Please
> > > > >> Wait'..
> > > > >>
> > > > >> Is Cisco punishing us for something? Did we
> > > offend
> > > > >> them in some way? I
> > > > >> am at a point where I am wondering if I
> should
> > > tell
> > > > >> customers about
> > > > >> these performance issues prior to picking a
> > > version
> > > > >> ('if you want to
> > > > >> be able to administer this and not slash
> your
> > > > >> wrists, waiting for the
> > > > >> home page to load, you may want to go with
> > > 4.3...')
> > > > >> because I am tired
> > > > >> of hearing about it afterwards...
> > > > >>
> > > > >> Seriously guys, I mean, this pretty much
> kills
> > > > >> whatever argument you
> > > > >> Linux freaks had that this was better than
> > > > >> Windows... add the whole
> > > > >> SFTP requirement, and you can see why the
> > > Microsoft
> > > > >> side won this
> > > > >> argument...
> > > >
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