[cisco-voip] CCM Web Page performance issues, aka 'Loading, Please Wait' (a rant)

Fri Oct 5 17:51:57 EDT 2007

You have no idea...

The only way to show you is to have you set up a CCM 4.3 box on
Windows 2003 and CCM6.0 box...

Put CCM4.3 on a VMWare with too little ram (say 1GB).

Put CCM6.0 on a 7845.

The 4.3 box will beat the 6.0 box by seconds on each page load or query.

I have timed it. The average time to load an empty page (go to
device-phone, how long does it take for that page to load?): for
CCM6.0, about 8 seconds, for 4.3, about 1.5.

For queries, 4.3 nukes the crap out of 6 (or 5)... it can be 20
seconds for a CCM6 query, and about 3 seconds for 4.3...

Jonathan

On 10/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
> Just be glad they didn't pick something like, Oracle.
> Oh the humanity!
>
> IANADBA (I'm not a DBA) so I don't know the difference
> in how SQL Server 2005 compares to say, PostgreSQL. I
> hope that Cisco finds a faster DBMS if it really is as
> slow as you folks make it sound.
>
> --- "Jason Aarons (US)" <jason.aarons at us.didata.com>
> wrote:
>
> > Customers do complain the "Loading" is slow,
> > especially when on a Phone
> > DN you hit Line Partition and "Loading" changes
> > focus.  You would think
> > Cisco could speed it up.  I do miss the SQL
> > Enterprise Manager for
> > queries versus the SOAP AXL or command line I've
> > seen TAC do. TAC isn't
> > happy when they have to type long select statements.
> >
> > Informix isn't the database of choice by DBAs.
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On
> > Behalf Of Jonathan
> > Charles
> > Sent: Friday, October 05, 2007 1:19 PM
> > To: Bill Simon
> > Cc: cisco voip list
> > Subject: Re: [cisco-voip] CCM Web Page performance
> > issues, aka
> > 'Loading,Please Wait' (a rant)
> >
> > We upgrade cuz the customer hears 'linux' and thinks
> > it is better...
> > that is also what the sales people are selling...
> >
> > To be honest, the only kick-ass features for CCM5
> > are BAT and the LDAP
> > integration.
> >
> >
> >
> > Jonathan
> >
> > On 10/5/07, Bill Simon <bills at psu.edu> wrote:
> > > Yeah, just a WAG but I'd suspect the DB, not the
> > web server.
> > >
> > > CCM 4.x remains, in my opinion, the best out
> > there.  Why are you all
> > > moving to the higher versions, anyway?  Just for
> > SIP endpoints?
> > >
> > >
> > > Paul Choi wrote:
> > > > Linux is just an OS. What people put on top of
> > it is
> > > > largely their choice. If Cisco installed wine
> > and ran
> > > > IIS on top of that for their web server, then
> > that
> > > > would likely run slowly.
> > > >
> > > > I am not informed on the Linux-based CCM boxen
> > but I'd
> > > > certainly hope that Cisco is using apache to
> > serve its
> > > > webpages. I've heard that the DB is Informix or
> > > > something like that.
> > > >
> > > > My point being, it doesn't matter what OS you
> > are
> > > > using - if you put a slow application on it,
> > it'll
> > > > still run slow no matter what you do to it.
> > > >
> > > > Paul
> > > >
> > > > --- Jonathan Charles <jonvoip at gmail.com> wrote:
> > > >
> > > >> So, I am curious why all of us are putting up
> > with
> > > >> this.
> > > >>
> > > >> For years we were all told that Linux was
> > superior,
> > > >> that Linux was how
> > > >> a real web server should function...
> > > >>
> > > >> Now, we have CCM 5 and CCM 6... and the web
> > server
> > > >> performance, is,
> > > >> er, well, how do we put this...
> > > >>
> > > >> Here we go. It is far worse than anything
> > Microsoft
> > > >> has ever released.
> > > >> I think Microsoft BOB would be a better web
> > server
> > > >> than whatever crap
> > > >> is on the backend of this RedHat monstrosity.
> > > >>
> > > >> In CallManger 4.3, using Microsoft
> > WINDOWS(!!!!!!)
> > > >> IIS and Cisco
> > > >> Tomcat, I can scream through all of the web
> > pages;
> > > >> do DB reads in
> > > >> nanoseconds; do DB inserts almost as quick, and
> > I
> > > >> have never seen a
> > > >> message on my web browser saying, 'Loading,
> > Please
> > > >> Wait'
> > > >>
> > > >> I mean, seriously, this is godawful slow.
> > > >>
> > > >> I just installed CCM5.1.3 on an HP 7845, 4GB of
> > RAM,
> > > >> dual dual core
> > > >> Xeons... and all I see at every mouse click is
> > > >> 'Loading, Please
> > > >> Wait'..
> > > >>
> > > >> Is Cisco punishing us for something? Did we
> > offend
> > > >> them in some way? I
> > > >> am at a point where I am wondering if I should
> > tell
> > > >> customers about
> > > >> these performance issues prior to picking a
> > version
> > > >> ('if you want to
> > > >> be able to administer this and not slash your
> > > >> wrists, waiting for the
> > > >> home page to load, you may want to go with
> > 4.3...')
> > > >> because I am tired
> > > >> of hearing about it afterwards...
> > > >>
> > > >> Seriously guys, I mean, this pretty much kills
> > > >> whatever argument you
> > > >> Linux freaks had that this was better than
> > > >> Windows... add the whole
> > > >> SFTP requirement, and you can see why the
> > Microsoft
> > > >> side won this
> > > >> argument...
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> > >
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