[cisco-voip] CM5.13 No More CFwdAll IN CCMUser?? WAD?

[Jason Aarons (US)]

If it's by design it would be in the release notes or documented
somewhere, ask the Cisco CSE to show where it's documented. If it's not
documented it's a bug.

 

 I would give your Cisco AM the case number and have them escalate, if
you don't have a Cisco AM ask to speak to the manager.  I'm with you, I
think it's a bug and they haven't removed CFwdAll from CCMUser.  

 

I've found sometimes it takes 2-3 tries to find the right person at TAC
that is informed; when you have thousands of employees (some outsourced)
you sometimes have a problem with knowledge dissemination.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ted Nugent
Sent: Wednesday, October 10, 2007 1:40 PM
To: Justin Steinberg
Cc: cisco voip list
Subject: Re: [cisco-voip] CM5.13 No More CFwdAll IN CCMUser?? WAD?

 

Thats exactly how it went down for us.. The customer is NOT happy!

 

TAC is telling me that this was done purposely and that if we want it
back we need to "talk to our account team and file a PER (Product
Enhancement Request). This is not going to fly, I don;t even know how to
have that conversation with my customers... 

 

On 10/10/07, Justin Steinberg <jsteinberg at gmail.com> wrote: 

I can't believe this would be WAD, this must be a bug.

In fact, I logged into my 5.1.3 lab box and saw the call fwd settings 
there.  I then went to the Ent Params and saw that the param 'Show
Call Forwarding' was set to false, which was weird because I just
logged into ccmuser and saw the fwd settings.  I changed this param to 
'true' logged out of ccmuser and back in and now, like you, i dont see
the fwd settings.  I went back to ent params and set the param back to
false and still don't see fwd settings in ccmuser.





On 10/10/07, Ted Nugent <tednugent73 at gmail.com> wrote:
> I upgraded a customer to 5.13 for various bug fixes and now the
CFwdALL no
> longer shows in the CCMUser page. I opened a TAC case and I'm being
told 
> it's a WAD! CFwdAll has been in the CCMUser page for as long as I can
> remember and now it's gone and I'm expected to tell my customers that
Cisco
> decided you no longer need that... I've got many customers that use
this 
> religiously and if this is actually a WAD then they're stuck on 5.12
and
> lower? That just doesn't add up?
>
>
> Wes have you heard anything about this and/or can you shed some light
on it? 
> I understand that having all the CFwd options in CCMUser is not the
best
> solution but CFwdAll is really the only reason any of my customers use
it...
>
>
> _______________________________________________ 
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip 
>

 




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