[cisco-voip] Contact Center Solution for Wallboard

[Ed Leatherman]

We are looking at a solution from company called checkmate called RealTime
Online (RTOL) for our IPCC Express:
www.checkmate.com
seems targeted for smaller call centers.

Ed

On 10/10/07, Tarkington, Kathy L. <Kathy.Tarkington at agg.com> wrote:
>
>  I am looking for a solution that will give my Help Desk a wallboard
> showing agents logged in, agent status, calls in queue, etc.
> Recommendations?
>
> Thanks!
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-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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