[cisco-voip] CM/IPT monitoring tools

[Ed Leatherman]

The NetQoS uses a SPAN port on the callmanager network I believe to
intercept SCCP traffic and call quality metrics as they come in from the IP
Phones. I guess prognosis hits the AXL interfaces now to get all it's info?
Not sure which app you are talking about.

On 10/11/07, Gibson, Brian (Jersey City) <brian.gibson at stifel.com> wrote:
>
> How does their app work in the 5.1 environment?  I assume they no longer
> install a shim on the server?
>
> -----Original Message-----
> From: Matthew Saskin [mailto:matt at saskin.net]
> Sent: Thursday, October 11, 2007 12:55 PM
> To: Ed Leatherman
> Cc: Gibson, Brian (Jersey City); cisco voip list
> Subject: Re: [cisco-voip] CM/IPT monitoring tools
>
> I've become more and more intrigued by the NetQoS product - truly one of
> the few out there that can give insight into voice quality *without*
> relying on CDR/CMR's.
>
> Personally, we run Prognosis internally and for all of our clients.  The
> most recent versions (8.1 for CM 4x and 8 for CM5+) are great - I've yet
> to run into any issues with the agent installation as it is on the Cisco
> "whitelist" which is generally taken as gospel.
>
> With prognosis, you can get as granular with alerting as you want - for
> example you can alert at anything down to a specific single phone
> unregistering - bad call quality from a single phone, etc.
>
> Also for what it's worth, we chose prognosis after doing an extended
> bake-off between it, cisco ops manager, and NetIQ.
>
> -matt
>



-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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