[cisco-voip] IPCC Extension
Wes Sisk
wsisk at cisco.com
Mon Oct 15 09:38:07 EDT 2007
IPCCX install updates it by AXL at install time.
/wes
Jonathan Charles wrote:
> Yeah, as I thought...
>
> IPCC Express Installed:
> Required Field
> This parameter is true when a Cisco IPCC Express system is integrated
> with this Cisco CallManager cluster. This is a read only flag. It can
> be modified only by CRS when it has been installed. If this flag is
> true, then the IPCC Extension can be specified on the User
> Configuration page
>
> This is a required field.
> Default: False
>
> However, it is not modifiable... at least from Ent Params... Though I
> understand why it can't be changed (it would nuke out the CRS agent
> settings if someone accidentally changed it from true to false).
>
>
> Jonathan
>
> On 10/14/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>
>> Well, that is the question.
>>
>> It seems like it should be an exposed Enterprise Parameter (CRS
>> Installed or something...)... for some reason that sounds familiar...
>> isn't there such a field?
>>
>>
>>
>> Jonathan
>>
>> On 10/14/07, Wesley Sisk <wsisk at cisco.com> wrote:
>>
>>> feature and fields are always there in cm. it is only exposed/displayed
>>> when the parameter is set T in processconfig table.
>>>
>>> ipccx install should update param to T.
>>>
>>> Or, if Brandon were doing a rebuild, then the DRS restore would have
>>> restored the value from his previous system.
>>>
>>> thus my curiosity of how he got into this state.
>>>
>>> /wes
>>>
>>> On Sun, 14 Oct 2007, Jonathan Charles wrote:
>>>
>>>
>>>> How is this actually set? Is it during the install of IPCC 4.5 and it
>>>> creates the field on the CCM user page?
>>>>
>>>>
>>>> Jonathan
>>>>
>>>> On 10/13/07, Wes Sisk <wsisk at cisco.com> wrote:
>>>>
>>>>> Brandon,
>>>>>
>>>>> Did you perform a DRS restore or reinstall IPCCX after rebuilding the pub?
>>>>> Either of those actions should set the values properly. That is really the
>>>>> best way to get all dependencies corrected. Otherwise, here is the manual
>>>>> process:
>>>>>
>>>>> 1. Under system->enterprise parameters check for:
>>>>> IPCC Express Installed
>>>>> what is value, true or false?
>>>>>
>>>>> 2. If false you should find it F in processconfig as well. confirm the
>>>>> paramname like '%nstalled%' in processconfig table:
>>>>> admin:run sql select paramname,paramvalue from processconfig where
>>>>> paramname like '%nstalled%'
>>>>> paramname paramvalue
>>>>> ================ ==========
>>>>> AAInstalledFlag F
>>>>> IAQInstalledFlag F
>>>>>
>>>>> 3. force it:
>>>>> Either re-run the IPCCX install, it should update this value via AXL during
>>>>> install. Otherwise, force it yourself:
>>>>> run sql update processconfig set paramvalue="T" where paramname like
>>>>> '%nstalled%'
>>>>>
>>>>> /Wes
>>>>>
>>>>>
>>>>> Ogden, Brandon wrote:
>>>>>
>>>>>
>>>>>
>>>>> So I just had to rebuild my publisher (5.1) and I am trying to setup my IPCC
>>>>> agents again.. but I am not showing an option in the End User, Extension
>>>>> associations that will allow me to specify the extension for the IPCC. I
>>>>> seem to remember reading that there is a sequel statement you can run on the
>>>>> Call manager that enables you to setup extensions to IPCC. Anyone help?
>>>>> Thanks. ________________________________
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>> _______________________________________________
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>>>>>
>>>>>
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