[cisco-voip] Problems with Cisco VT Advantage soft
Ryan Ratliff
rratliff at cisco.com
Mon Oct 15 11:44:51 EDT 2007
For problem 1 from the PC try to telnet from the PC to the phone on
port 4224. The VTA should get the IP address of the phone from the
CDP message and then use a TCP connection on port 4224 for the CAST
messaging. If it can't get that connection established then it will
not "see" the phone correctly.
-Ryan
On Oct 15, 2007, at 3:08 AM, Andrey Koklin wrote:
We have small installation with about 20 VT Advantage cameras.
And it seems, there is a number of bugs in CUVA soft under Windows XP.
With previous version 2.0.2, there were periodical blue deaths,
influenced by
CDP packet driver. With new 2.0.3, it seems to be cured, but there
remain
several other unsolved items.
1. (The most serious). On a number of workstations, CUVA soft refuses
often to see IP phone.
I can't see any system here. Sometimes it finds phone, while often the
soft doesn't see phone,
and it could appear again after several restarts without any feasible
system.
With firewall disabled, I do packets monitoring with wireshark. CUVA
sends CDP packets
every second and gets replies from IP phone. Nevertheless, it can't
establish connection.
2. The soft often can't set/remember camera settings, e.g. anti-flicker
option "50 Hz (European)",
which results in bad video quality.
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