[cisco-voip] External Callers can not leave long voice messages - UCM 6.0.1 Business Edition

[Mohan Pokkali]

Hi All

 

Problem:                       Unity Connection (Part of Business Edition). 

 

External callers while leaving voice messages get cut of randomly after
sometime. There is no pattern. Some get cut off after 30 seconds, some after
35 seconds and some after 1 minute and 20 second. This happens across the
whole system affecting all users. There is no problem with internal callers.


 

Other Information:          MGCP Voice Gateway connecting to PSTN.

 

Thanks in advance for your help.

 

Mohan

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