[cisco-voip] External Callers can not leave long voice messages - UCM 6.0.1 Business Edition

Pat Hayes pat-cv at wcyv.com
Wed Oct 24 07:44:04 EDT 2007


Does the called user receive the message with the first however many 
seconds? Or do they get nothing? If they get nothing, verify the RTP 
path through your network and confirm that MGCP is bound to the 
interface that it should be. Packet captures help here. If they do get 
the first part of the message, check out:

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K88174040

-------- Original Message  --------
From: "Mohan Pokkali" <pokkali at gmail.com>
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] External Callers can not leave long voice 
messages -	UCM 6.0.1 Business Edition
Date: 10/24/2007 5:21 AM

>  
> 
> Hi All
> 
>  
> 
> Problem:                       Unity Connection (Part of Business Edition). 
> 
>  
> 
> External callers while leaving voice messages get cut of randomly after
> sometime. There is no pattern. Some get cut off after 30 seconds, some after
> 35 seconds and some after 1 minute and 20 second. This happens across the
> whole system affecting all users. There is no problem with internal callers.
> 
> 
>  
> 
> Other Information:          MGCP Voice Gateway connecting to PSTN.
> 
>  
> 
> Thanks in advance for your help.
> 
>  
> 
> Mohan
> 
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip


More information about the cisco-voip mailing list