[cisco-voip] Castelle Fax Press turn off ECM and Super G3

[Scott Voll]

is this a Fax server or a fax machine?

if it's a fax server it might be a fax-relay vs fax-passthrough issue
or VAD on your dial peer.

if fax machine do they even support ECM and Super G3.  I've never
heard of Castelle.

Scott

On Oct 29, 2007 7:42 PM, Jason Aarons (US) <jason.aarons at us.didata.com> wrote:
> I had a customer on the phone with Castelle Fax Press technical support
> (they don't seem very knowledgeable of their equipment I noticed) and
> had an issue escalated to Castelle development who told me they don't
> have an option to turn off ECM or set the speed to G3.
>
> Anyone else setup one of their boxes via T1 PRI back to ISR router?  I
> find it hard to believe they can't turn of ECM or disable Super G3...
>
> Also Castelle is looking at adding T.38 support down the road, seemed to
> me they are way behind the times.
>
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