[cisco-voip] Question About "Managed" CSA Agent

[Mladen Milanovic]

Thanks a lot... :-)
 
Mladen

________________________________

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Thursday, September 06, 2007 1:03 PM
To: Mladen Milanovic
Cc: Miller, Steve; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Question About "Managed" CSA Agent


It is not possible.  The headless agent is specifically to allow the
default behavior of the target product while providing host security.
If you wish to deviate that policy at all you must purchase the managed
version in order to customize the security policy.

/Wes

Mladen Milanovic wrote: 

	Wes and a group,
	 
	I am not a security guy :-).. Could you please point me in the
direction how I can change a headless CSA policy - I tought that this is
impossible. I have small asp application on my IP IVR server that I am
using for communication with a web service, and when CSA is enabled my
application is blocked.
	 
	Thanks a lot on the help and info.
	 
	Mladen

________________________________

	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
	Sent: Thursday, September 06, 2007 10:22 AM
	To: Miller, Steve
	Cc: cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] Question About "Managed" CSA Agent
	
	
	Steve,
	
	It appears to depend on what openview is trying to do.  The
headless CSA provided for free does support some OpenView functions as
evidenced by 
	CSCeg25484 - CSA blocks .exe for HP OpenView Operations Agent
7.1
	
	This defect is resolved by modifying the headless policy.  So,
OpenView is supported to some extent.  It appears that you are using
some feature or version which we have not previously encountered.
	
	/Wes
	
	
	
	Miller, Steve wrote: 

		I am told by TAC that we need to invest in a "managed"
CSA agent rather than the "standalone" CSA agent that was installed
without our systems (3 Unity boxes and 3 Call Managers).  The reason for
this I am told is because only the managed version works with programs
like OpenView which help us with error notification and help manage our
system errors.  We have hundreds of errors coming across that we can't
stop or edit with our standalone agent.  Can anyone confirm this or
offer any alternatives or suggestions?  This will cost us about $6000
($1000 per server).
		 

		Steve Miller
		Telecom Engineer
		Dickstein Shapiro LLP
		1825 Eye Street NW | Washington, DC 20006
		Tel (202) 420-3370| Fax (202) 330-5607
		MillerS at dicksteinshapiro.com 

		 
		--------------------------------------------------------
		This e-mail message and any attached files are
confidential
		and are intended solely for the use of the addressee(s) 
		named above. This communication may contain material 
		protected by attorney-client, work product, or other 
		privileges. If you are not the intended recipient or
person 
		responsible for delivering this confidential
communication 
		to the intended recipient, you have received this 
		communication in error, and any review, use,
dissemination, 
		forwarding, printing, copying, or other distribution of 
		this e-mail message and any attached files is strictly 
		prohibited. Dickstein Shapiro reserves the right to
monitor 
		any communication that is created, received, or sent on
its 
		network.  If you have received this confidential 
		communication in error, please notify the sender 
		immediately by reply e-mail message and permanently
delete 
		the original message. 
		
		To reply to our email administrator directly, send an
email 
		to postmaster at dicksteinshapiro.com
		
		Dickstein Shapiro LLP
		http://www.DicksteinShapiro.com
		
	
========================================================================
======
		  
		
________________________________


		_______________________________________________
		cisco-voip mailing list
		cisco-voip at puck.nether.net
		https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070906/2368709f/attachment-0001.html