[cisco-voip] Unified Messaging - Mailbox Access by Phone

[Matthew Saskin]

Sounds like Unity can't reach his message store inbox...

-matt

Tkachuk,Birni wrote:
> Recent problem encountered.
> 
> client has 7941 set and  Unity Unified Voice Mailbox.  For some reason 
> when he attempts to access his Unity Voice Mailbox from his phone or by 
> remotely calling his number and entering * and his password he get the 
> system message "your messages are not available now".  This has happened 
> to me from time to time but I assumed it was an "all ports are busy" 
> message.  We have blown away his Unity set-up and reprogrammed it and 
> reset his IP Set. 
> 
> Certainly would appreciate some help with this one.  Thanks.
> 
> /B*irni Tkachuk*/
> /*Voice Services Administrator*/
> /*NAIT Information Services Division      */
> /*Ph:  780-471-7532*/
> /*Fax 780-491-3083*/
> *        *
> 
> 
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