[cisco-voip] Unified Messaging - Mailbox Access by Phone

[Tkachuk,Birni]

Recent problem encountered.

client has 7941 set and  Unity Unified Voice Mailbox.  For some reason
when he attempts to access his Unity Voice Mailbox from his phone or by
remotely calling his number and entering * and his password he get the
system message "your messages are not available now".  This has happened
to me from time to time but I assumed it was an "all ports are busy"
message.  We have blown away his Unity set-up and reprogrammed it and
reset his IP Set.  

Certainly would appreciate some help with this one.  Thanks.

Birni Tkachuk
Voice Services Administrator
NAIT Information Services Division 	
Ph:  780-471-7532
Fax 780-491-3083
	

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