[cisco-voip] CCM 5.1(2) Bulk Administration problems - EM fails to hook up on Device profiles

[Kristján Ólafur Eðvarðsson]

I found a workaround after looking at this bug:

 

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bulk insert phone or UDP does not add phone service if no svc parameters 

Symptom:

Insert UDP fails to insert IP Phone Service if there are no parameters to all
Device Profiles.

Conditions:

'Insert UDP' in Bulk Administration Tool [BAT] doesn't insert IP Phone Service
for all the Device Profiles if no parameter is defined on the Phone Service.

This also happens when the UDP template is not subscribed to the Phone Service.

And this Insert UDP works fine in inserting the IP Phone Service to all DPs if
you are doing one record at a time, it fails if you do it in a BULK.

Workaround:

For Device Profiles:
1. Using a template

- Add a dummy parameter to the EM service. Save it and click on Update
Subscriptions.
- Subscribe EM service on the UDP template. Ignore if already done.
- Upload the Insert file for specific details transaction.
- Submit a job with the uploaded file and the UDP template on which EM is
subscribed.

	

 

Then you can take out the "dummie" parameter from the service itself and everything is

back to "normal"

 

regards. Kristjan

 

From: Kris Seraphine [mailto:baryonyx5 at gmail.com] 
Sent: 12. september 2007 22:16
To: Kristján Ólafur Eðvarðsson
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CCM 5.1(2) Bulk Administration problems - EM fails to hook up on Device profiles

 

I had the same problem in 5.1.1b.  I created dummy phones for all the EM users using BAT to get the service configured correctly.  I then used the 'Based on devices controlled by users' in BAT to create device profiles for these users. 

The downside to this is that there's no way to limit the scope of the 'Based on devices controlled by users' job so it will create a device profile for any existing phone that's associated with a user.  

On 9/8/07, Kristján Ólafur Eðvarðsson <kristjan at sensa.is> wrote:

Hi,

Wondering if anyone is sharing my experience.

I´m bulking in about 500 udp profiles. I created a
UDP template that is subscribed to the Extension Mobility service.

When I start the bulk job everything seems fine. The result is 100% success. 
But when looking at services for the profiles it does not get the EM login service.

The weird thing is that going back to the UDP Template the login logout is gone off.
I have verified that everything is saved e.t.c. But I see a pattern where
this service seems to "popp off" when running the bulk job.

Anyone been there ?

I have tried restarting everything, even upgraded to the latest 5.1(2b) 3.aug patch. 
But no luck. I didn´t have any of those issues last time when I bulked for 5.0.something CCM.

regards. Kristjan Edvardsson
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-- 
kris seraphine 

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