[cisco-voip] Welcome Prompt not playing with CME TCL BACD script

[tele]

Hi,

I cannot see on your service "aa" a param welcome-prompt.

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00805f2305.html#wp1025932


:tele

On Thu, 2007-09-13 at 16:14 -0400, Mike Reilly wrote:
> 
> I am using the CME B-ACD tcl script at a customer and cannot get the welcome
> prompt to play. When you call into the script there is dead air for 15
> seconds, then  the second greeting plays "options menu".  I have tried
> uploading another prompt but no good. Config below
> 
> CME version 4.1(0)
> Router IOS 12.4(15)T
> 
> application
>   service queue flash:app-b-acd-2.1.2.2.tcl
>   param queue-len 5
>   param aa-hunt1 1882
> 
>   param number-of-hunt-grps 1
>   param queue-manager-debugs 1
>   !
>   service aa flash:app-b-acd-aa-2.1.2.2.tcl
>   paramspace english index 1
>   param number-of-hunt-grps 1
>   param handoff-string aa
>   paramspace english language en
>   param max-time-vm-retry 2
>   param aa-pilot 0620
>   param max-extension-length 10
>   paramspace english location flash:
>   param second-greeting-time 45
>   param aa-piot 0620
>   param call-retry-timer 15
>   param max-time-call-retry 400
>   param voice-mail 0567
>   param service-name queue
> 
> 
> dial-peer voice 1881 voip
>  service aa
>  destination-pattern 0620
>  session target ipv4:1XX.1XX.1x.X
>  incoming called-number 0620
>  dtmf-relay h245-alphanumeric
>  codec g711ulaw
>  no vad
>  
> 
> ------ End of Forwarded Message
> 
> 
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