[cisco-voip] tracing a call

Justin Steinberg jsteinberg at gmail.com
Wed Sep 19 08:04:40 EDT 2007 

Can you see these calls in the CDR database?  Do you see the number
for the calling party?  MCID isn't really going to help. Unless your
Telco honors MCID, it isn't going to get you anywhere - and I believe
MCID is only supported with certain PRI protocols.

What I would do is have your student call the local police department
and file a police report for harassment.  With a police report your
Telco will play nice and help you track down this issue.  Since it is
happening in the middle of the night, hopefully traffic is low and you
can easily identify the caller.

Justin

On 9/19/07, Kathy Dupree <KDupree at randolphcollege.edu> wrote:
>
>
>
>
> This student is getting calls at 4am, midnight, 2am and they stay on the
> line for about 20 seconds and then hang up.  I want to put an ip phone in
> her room and install the MCID.  I know you can do this but I don't remember
> how and then where do I find the report?
>
>
>
> Katherine O. Dupree
>
> Randolph College
>
> Main 243
>
> Telecommunications Support/Infrastructure Coordinator
>
> kdupree at randolphcollege.edu
>
> (434) 947 8371
>
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
> Scott Voll
>  Sent: Tuesday, September 18, 2007 12:11 AM
>  To: Pete Fabian
>
>  Cc: Kathy Dupree; cisco-voip at puck.nether.net
>  Subject: Re: [cisco-voip] tracing a call
>
>
>
>
>
> my thought is to send it to a AA and press a number for the receptionist if
> not, it hangs up.  The only problem is that the CIO's cell is unknown ;-(
>
>
>
>
>
> Scott
>
>
>
>
> On 9/17/07, Pete Fabian <pfabian at telesphere.com> wrote:
>
> We were having a problem with a telemarketer calling a particular number a
>  lot. The number was blocked and the customer was so frustrated that they
>  were ok with blocking all unknown numbers.  I used the following
>  translations on my h323 gateway
>
>  !
>  voice translation-rule 2
>  rule 1 reject /^$/
>  !
>  !
>  voice translation-profile block_anon
>  translate calling 2
>  !
>  dial-peer voice 90039 pots
>  trunkgroup TWBackUp3T1s
>  call-block translation-profile incoming block_anon
>  incoming called-number 1234561234  !(Obviously just use the number you want
>  !       to block incoming calls to)
>  direct-inward-dial
>
>
>  Seems to work ok, bad thing is it blocks all unknown calls.  Maybe you
> could
>  do some more translations to force the number to some sort of recording
>  requesting that the caller call back from an unblocked number
>
>
>  -----Original Message-----
>  From: cisco-voip-bounces at puck.nether.net
>  [mailto:cisco-voip-bounces at puck.nether.net ] On Behalf Of
> Lelio Fulgenzi
>  Sent: Monday, September 17, 2007 10:51 AM
>  To: Paul Choi; Scott Voll
>  Cc: Kathy Dupree; cisco-voip at puck.nether.net
>  Subject: Re: [cisco-voip] tracing a call
>
>  regarding telemarketers, i've used the story that the number they've called
>  triggered an emergency response that costs a few thousand dollars to
>  initiate and to be prepared to get a call from their local police and that
>  if they don't remove this number right away that they will be charged on
> all
>
>  subsequent calls if not already charged on this one.
>
>  it works.
>
>  ----- Original Message -----
>  From: "Paul Choi" < asobihoudai at yahoo.com>
>  To: "Scott Voll" <svoll.voip at gmail.com>
>  Cc: "Kathy Dupree" < KDupree at randolphcollege.edu>;
>  <cisco-voip at puck.nether.net>
>  Sent: Monday, September 17, 2007 1:46 PM
>  Subject: Re: [cisco-voip] tracing a call
>
>
>  > Tell telco a telemarketer threatened to kill you. . .
>  > 'er not.
>  >
>  >
>  > --- Scott Voll <svoll.voip at gmail.com> wrote:
>  >
>  >> That's all fine and good but my Telco will not do it
>  >> unless they are
>  >> threatening callers.  Telemarketers are not
>  >> classified as threatening. :-(
>  >>
>  >> other ideas?
>  >>
>  >> Scott
>  >>
>  >>
>  >> On 9/17/07, Paul Choi <asobihoudai at yahoo.com> wrote:
>  >> >
>  >> > Kathy, Scott;
>  >> >
>  >> > What version of CCM are you using?
>  >> >
>  >> > We're using 4.1(3) here so this URL would be
>  >> > appropriate for us.
>  >> >
>  >> >
>  >> >
>  >>
>  >
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration
>  _guide_chapter09186a00803f3a3a.html
>  >> >
>  >> > Paul
>  >> > --- Kathy Dupree < KDupree at randolphcollege.edu>
>  >> wrote:
>  >> >
>  >> > > That's sorta my question.  Does MCID give you
>  >> the
>  >> > > numbers?
>  >> > >
>  >> > >
>  >> > >
>  >> > > Katherine O. Dupree
>  >> > >
>  >> > > Randolph College
>  >> > >
>  >> > > Main 243
>  >> > >
>  >> > > Telecommunications Support/Infrastructure
>  >> > > Coordinator
>  >> > >
>  >> > > kdupree at randolphcollege.edu
>  >> > > <mailto: kdupree at rmwc.edu>
>  >> > >
>  >> > > (434) 947 8371
>  >> > >
>  >> > >
>  >> > >
>  >> > > From: Scott Voll [mailto: svoll.voip at gmail.com]
>  >> > > Sent: Monday, September 17, 2007 1:05 PM
>  >> > > To: Paul Choi
>  >> > > Cc: Kathy Dupree; cisco-voip at puck.nether.net
>  >> > > Subject: Re: [cisco-voip] tracing a call
>  >> > >
>  >> > >
>  >> > >
>  >> > > OK.  so how are others dealing with Telemarketer
>  >> > > spam VM with no caller
>  >> > > ID.  I'm running h323 so I could block the
>  >> Calling
>  >> > > number but they
>  >> > > aren't sending Caller ID so I'm lost for an
>  >> answer.
>  >> > >
>  >> > >
>  >> > >
>  >> > > Scott
>  >> > >
>  >> > >
>  >> > >
>  >> > > On 9/17/07, Paul Choi < asobihoudai at yahoo.com>
>  >> wrote:
>  >> > >
>  >> > >
>  >> > > Kathy,
>  >> > >
>  >> > > Is the router where the incoming calls using a
>  >> PRI
>  >> > > T1
>  >> > > circuit? If so, you can look on the box through
>  >> its
>  >> > > logs to check what calls came from where.
>  >> > >
>  >> > > Paul
>  >> > >
>  >> > > --- Kathy Dupree <KDupree at randolphcollege.edu>
>  >> > > wrote:
>  >> > >
>  >> > > > A student is getting hang up calls and the
>  >> number
>  >> > > is
>  >> > > > not showing up on
>  >> > > > her caller id.  There is a trace that I can do
>  >> on
>  >> > > > that phone and I don't
>  >> > > > remember what it is.  Can someone help me out
>  >> > > here?
>  >> > > > Thanks,
>  >> > > >
>  >> > > >
>  >> > > >
>  >> > > > Katherine O. Dupree
>  >> > > >
>  >> > > > Randolph College
>  >> > > >
>  >> > > > Main 243
>  >> > > >
>  >> > > > Telecommunications Support/Infrastructure
>  >> > > > Coordinator
>  >> > > >
>  >> > > > kdupree at randolphcollege.edu
>  >> > > > <mailto: kdupree at rmwc.edu>
>  >> > > >
>  >> > > > (434) 947 8371
>  >> > > >
>  >> > > >
>  >> > > >
>  >> > > > >
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>  >> > > >
>  >> > >
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>  >> > >
>  >> > >
>  >> > >
>  >> > >
>  >> > >
>  >> >
>  >>
>  >
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