[cisco-voip] RP not registering

Scott Voll svoll.voip at gmail.com
Wed Sep 19 17:11:40 EDT 2007


I rebooted the CER server and the unregistered one came up but the other one
went down. I disassociated it and the other one came up.  Can there only be
one 911 Route point associated to CER?

Thanks

Scott


On 9/19/07, Wes Sisk <wsisk at cisco.com> wrote:
>
> 1. are the RP's associated to a user?
> 2. is that user a member of all groups that contain *CTI* (there are
> several) except SuperProvider.  Do not make it a member of superprovider.
> 3. on the DN page for the RP make sure 'cti use enabled' is checked.
>
> After that, can you login to CCMUser with application username and
> password? (confirm account is working and password correct)
>
> Next step after that would be to get CTI SDI and SDL traces.  Follow the
> ProviderOpenRequest and go forward from there.
>
> /Wes
>
> Scott Voll wrote:
>
>  I have two route points that are registered with CM (5.1.2) via a
> application user (to CER).  I have now created a third Route Point but it
> will not register.  What's up?  how do I trouble shoot this one.
>
> TIA
>
> Scott
>
> ------------------------------
>
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