[cisco-voip] Pre-loaded 5.1.2-3000 critical error

Ted Nugent tednugent73 at gmail.com
Wed Sep 19 22:57:41 EDT 2007


Preloaded servers should come with the media... at least all that I've done
have it in one of the 20 boxes that they put in there. 2 of the most recent
servers came with the WRONG media but they still came with something...??



On 9/18/07, Jason Aarons (US) <jason.aarons at us.didata.com> wrote:
>
>  The MCS-7825-H3 was pre-loaded with 5.1.2-3000, new install, no upgrade,
> at boot it started the script, after 30 minutes it gave a "Critical Error –
> serious internal error" and then dumped to a USB key fob.  Now it states
> "Restart install to recover from failure", but since the pre-loaded servers
> don't come with media, what am I supposed to do?
>
>
>
> How would a customer re-install a pre-loaded server when they don't come
> with media?
>
>
>
> I opened a TAC case hours ago with no response, left the SE voicemail,
> etc.
>
>
>
>
>
>
>
> *Jason Aarons*
>
> Consultant
>
> [image: cid:image001.gif at 01C7407C.14EB3630]
>
> Dimension Data North America
>
> E-mail* *::jason.aarons at us.didata.com
>
> Mobile :: 904.338.3245 e-fax* *:: 904.339.9696
>
>
>
> http://www.dimensiondata.com <http://www.us.didata.com/>
>
> Plan.Build.Support & Manage
>
>
>
> For urgent issues notify your Project Manager, for 24x7 support contact
> the Dimension Data NOC at 800-974-6584.
>
>
>
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