[cisco-voip] Pre-loaded 5.1.2-3000 critical error

[Jason Aarons (US)]

The MCS-7825-H3 was pre-loaded with 5.1.2-3000, new install, no upgrade,
at boot it started the script, after 30 minutes it gave a "Critical
Error - serious internal error" and then dumped to a USB key fob.  Now
it states "Restart install to recover from failure", but since the
pre-loaded servers don't come with media, what am I supposed to do?

 

How would a customer re-install a pre-loaded server when they don't come
with media?

 

I opened a TAC case hours ago with no response, left the SE voicemail,
etc.

 

 

 

Jason Aarons

Consultant

 

Dimension Data North America

E-mail ::jason.aarons at us.didata.com

Mobile :: 904.338.3245 e-fax :: 904.339.9696

                      

http://www.dimensiondata.com <http://www.us.didata.com> 

Plan.Build.Support & Manage

 

For urgent issues notify your Project Manager, for 24x7 support contact
the Dimension Data NOC at 800-974-6584.

 




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