[cisco-voip] H.323 disconnect issue
Dave Wolgast
dwolgas1 at rochester.rr.com
Thu Sep 20 11:53:42 EDT 2007
Hello,
I have a Polycom VSX8000 connecting with a skinny IP phone via
gatekeeper-controlled H.323 trunk (Gatekeeper is Polycom SE200 -- Not IOS).
Calls are connected successfully in both directions using our 4-digit dial
plan. However, when the Polycom H.323 VSX endpoint is the first to hang up
the call, the skinny phone gets reorder tone rather than disconnecting. The
display on the IP phone continues to say 'connected.'
At first glance, it seems as if there is never a disconnect message sent
from the H.323 side of the call. (We are also experiencing a similar issue
with an H.323 IVR that is defined as an H.323 gateway).
Can anyone make any suggestions as to what is going on here, and how I
should proceed?
Thanks!
--
Dave Wolgast
Inergex, Inc.
Buffalo, New York
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