[cisco-voip] H.323 disconnect issue

Thu Sep 20 15:40:13 EDT 2007

I only see Skinny messages.

(I actually had gathered them using Triple Combo before I got your message).

Relevant here (I think) are the events that occurred at 15:14:41.

09/20/2007 15:14:41.786 CCM|H245ASN - TtPid=(7,100,144,444) -Incoming -value
MultimediaSystemControlMessage ::= command : endSessionCommand : disconnect
: NULL|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 4>

09/20/2007 15:14:41.786 CCM|H245ASN - TtPid=(7,100,144,444) -Outgoing -value
MultimediaSystemControlMessage ::= command : endSessionCommand : disconnect
: NULL|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 4>

09/20/2007 15:14:41.786 CCM|IsdnMsgData1= 08 02 14 16 5A 7E 00 27 05 25 C0
06 00 08 91 4A 00 04 58 88 C0 11 00 02 28 5D 1C 4F 01 45 13 02 26 76 77 E4
4D 02 13 01 00 01 40 10 80 01 00 |<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
4>
(translation:  H.225 0x1416 RELEASE_COMP RX<-- GATEKEEPER
RELEASE_COMP pd=8 callref=0x1416

09/20/2007 15:14:41.856 CCM|StationD:    (0000867) CloseReceiveChannel
conferenceID=117614940 passThruPartyID=118606929.  myIP: 2a1a850a (
10.133.26.42)|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 1><CT::7,100,132,
2522.1><IP::GATEKEEPER><DEV::>

09/20/2007 15:14:41.856 CCM|StationD(867): StationCtiD -
CtiStopReceptionNotify CI=117614940|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
1><CT::7,100,132,2522.1><IP::GATEKEEPE><DEV::>

09/20/2007 15:14:41.856 CCM|StationD(867): StationCtiD -
CtiStopReceptionNotify CI=117614940|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
1><CT::7,100,132,2522.1><IP::GATEKEEPE><DEV::>

09/20/2007 15:14:41.856 CCM|StationD:    (0000867) StopMediaTransmission
conferenceID=117614940 passThruPartyID=118606929.  myIP: 2a1a850a (
10.133.26.42)|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 1><CT::7,100,132,
2522.1><IP::GATEKEEPER><DEV::>

09/20/2007 15:14:41.856 CCM|StationD(867): StationCtiD -
CtiStopTransmissionNotify
CI=117614940|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 1><CT::7,100,132,
2522.1><IP::GATEKEEPER><DEV::>

09/20/2007 15:14:41.856 CCM|StationD(867): StationCtiD -
CtiStopTransmissionNotify
CI=117614940|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 1><CT::7,100,132,
2522.1><IP::GATEKEEPER><DEV::>

09/20/2007 15:14:41.856 CCM|StationD:    (0000867)
StopTone.|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 1><CT::7,100,132,2522.1
><IP::GATEKEEPER><DEV::>

09/20/2007 15:14:41.856 CCM|StationD:    (0000867) StartTone
tone=37(ReorderTone), direction=0.|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
1><CT::7,100,132,2522.1><IP::GATEKEEPER><DEV::>

09/20/2007 15:14:41.856 CCM|StationD:    (0000867) SelectSoftKeys instance=1
reference=117614940 softKeySetIndex=8
validKeyMask=fffeffff.|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
1><CT::7,100,132,2522.1><IP::GATEKEEPER><DEV::>

09/20/2007 15:14:41.856 CCM|StationD:    (0000867) ConnectionStatisticsReq
directoryNum=8995 callIdentifier=117614940
statsProcessingMode=0(clearStats)|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
1><CT::7,100,132,2522.1><IP::GATEKEEPER><DEV::>

There is no RELEASE_COMP from the phone until 6 seconds later when I hang up
the receiver.

On 9/20/07, Wes Sisk <wsisk at cisco.com> wrote:
>
> In Callmanager turn on detailed CallManager traces
> check the h245 box in the upper left of CM trace configuration screen.
>
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml
>
> collect CM sdi traces (c:\program files\cisco\trace\ccm) and look for
> problem call.
> TranslatorX is your friend for parsing the h323/q931 messages:
> http://www.employees.org/~pgiralt/TranslatorX/
>
> /Wes
>
> Dave Wolgast wrote:
>
> No, and I'm not sure how I am going to find out.  I think I can telnet
> into the VSX and collect some kind of H323 traces...I just have to
> figure out how, because there doen't seem to be a ton of documentation
> on in-depth troubleshooting for the VSX
>
>
> On 9/20/07, Wes Sisk <wsisk at cisco.com> <wsisk at cisco.com> wrote:
>
>
>       Any insight on the h.323 signaling polycom sends when it goes onhook?
>
>  /Wes
>
>
>  Dave Wolgast wrote:
>
> Hello,
>
>  I have a Polycom VSX8000 connecting with a skinny IP phone via
> gatekeeper-controlled H.323 trunk (Gatekeeper is Polycom SE200 -- Not IOS).
> Calls are connected successfully in both directions using our 4-digit dial
> plan.  However, when the Polycom H.323 VSX endpoint is the first to hang up
> the call, the skinny phone gets reorder tone rather than disconnecting.  The
> display on the IP phone continues to say 'connected.'
>
>  At first glance, it seems as if there is never a disconnect message sent
> from the H.323 side of the call.  (We are also experiencing a similar issue
> with an H.323 IVR that is defined as an H.323 gateway).
>
>  Can anyone make any suggestions as to what is going on here, and how I
> should proceed?
>
>  Thanks!
>
>  --
>  Dave Wolgast
>  Inergex, Inc.
>  Buffalo, New York
>
> ________________________________
>
> _______________________________________________
> cisco-voip mailing listcisco-voip at puck.nether.nethttps://puck.nether.net/mailman/listinfo/cisco-voip
>
>

-- 
Dave Wolgast
Livonia, NY
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