[cisco-voip] H.323 disconnect issue
Dave Wolgast
dwolgas1 at rochester.rr.com
Thu Sep 20 16:30:55 EDT 2007
Wes,
I actually forgot to edit the bit about only skinny messages out...I turned
on H.245 tracing on on the Sub with the H.323 trunk, did a new call, and got
them. H.323 traces were in the collection I attached.
On 9/20/07, Wes Sisk <wsisk at cisco.com> wrote:
>
> make sure the tick the box for q931/h225 messages in TranslatorX is
> selected so messages are displayed. If still no h.323 messages, then
> calls are being processes on a different CM node in your cluster.
>
> /wes
>
> Dave Wolgast wrote:
> > I only see Skinny messages.
> >
> > (I actually had gathered them using Triple Combo before I got your
> > message).
> >
> > Relevant here (I think) are the events that occurred at 15:14:41.
> >
> > 09/20/2007 15:14:41.786 CCM|H245ASN - TtPid=(7,100,144,444) -Incoming
> > -value MultimediaSystemControlMessage ::= command : endSessionCommand
> > : disconnect : NULL|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 4>
> >
> > 09/20/2007 15:14:41.786 CCM|H245ASN - TtPid=(7,100,144,444) -Outgoing
> > -value MultimediaSystemControlMessage ::= command : endSessionCommand
> > : disconnect : NULL|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 4>
> >
> > 09/20/2007 15:14:41.786 CCM|IsdnMsgData1= 08 02 14 16 5A 7E 00 27 05
> > 25 C0 06 00 08 91 4A 00 04 58 88 C0 11 00 02 28 5D 1C 4F 01 45 13 02
> > 26 76 77 E4 4D 02 13 01 00 01 40 10 80 01 00
> > |<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER 4>
> > (translation: H.225 0x1416 RELEASE_COMP RX<-- GATEKEEPER
> > RELEASE_COMP pd=8 callref=0x1416
> >
> > 09/20/2007 15:14:41.856 CCM|StationD: (0000867) CloseReceiveChannel
> > conferenceID=117614940 passThruPartyID=118606929. myIP: 2a1a850a
> > (10.133.26.42
> > <http://10.133.26.42>)|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132, 2522.1><IP::GATEKEEPER><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD(867): StationCtiD -
> > CtiStopReceptionNotify
> > CI=117614940|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132,2522.1><IP::GATEKEEPE><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD(867): StationCtiD -
> > CtiStopReceptionNotify
> > CI=117614940|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132,2522.1><IP::GATEKEEPE><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD: (0000867)
> > StopMediaTransmission conferenceID=117614940
> > passThruPartyID=118606929. myIP: 2a1a850a (10.133.26.42
> > <http://10.133.26.42>)|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132, 2522.1><IP::GATEKEEPER><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD(867): StationCtiD -
> > CtiStopTransmissionNotify
> > CI=117614940|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132,2522.1><IP::GATEKEEPER><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD(867): StationCtiD -
> > CtiStopTransmissionNotify
> > CI=117614940|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132,2522.1><IP::GATEKEEPER><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD: (0000867)
> > StopTone.|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132,2522.1><IP::GATEKEEPER><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD: (0000867) StartTone
> > tone=37(ReorderTone),
> > direction=0.|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132,2522.1><IP::GATEKEEPER><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD: (0000867) SelectSoftKeys
> > instance=1 reference=117614940 softKeySetIndex=8
> > validKeyMask=fffeffff.|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132,2522.1 ><IP::GATEKEEPER><DEV::>
> >
> > 09/20/2007 15:14:41.856 CCM|StationD: (0000867)
> > ConnectionStatisticsReq directoryNum=8995 callIdentifier=117614940
> >
> statsProcessingMode=0(clearStats)|<CLID::HNNYCMB1-Cluster><NID::SUBSCRIBER
> > 1><CT::7,100,132, 2522.1><IP::GATEKEEPER><DEV::>
> >
> > There is no RELEASE_COMP from the phone until 6 seconds later when I
> > hang up the receiver.
> >
> > On 9/20/07, *Wes Sisk* <wsisk at cisco.com <mailto:wsisk at cisco.com>> wrote:
> >
> > In Callmanager turn on detailed CallManager traces
> > check the h245 box in the upper left of CM trace configuration
> screen.
> >
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml
> >
> > collect CM sdi traces (c:\program files\cisco\trace\ccm) and look
> > for problem call.
> > TranslatorX is your friend for parsing the h323/q931 messages:
> > http://www.employees.org/~pgiralt/TranslatorX/
> > <http://www.employees.org/%7Epgiralt/TranslatorX/>
> >
> > /Wes
> >
> >
> > Dave Wolgast wrote:
> >> No, and I'm not sure how I am going to find out. I think I can
> telnet
> >> into the VSX and collect some kind of H323 traces...I just have to
> >> figure out how, because there doen't seem to be a ton of
> documentation
> >> on in-depth troubleshooting for the VSX
> >>
> >>
> >> On 9/20/07, Wes Sisk <wsisk at cisco.com> <mailto:wsisk at cisco.com>
> wrote:
> >>
> >>> Any insight on the h.323 signaling polycom sends when it
> goes onhook?
> >>>
> >>> /Wes
> >>>
> >>>
> >>> Dave Wolgast wrote:
> >>>
> >>> Hello,
> >>>
> >>> I have a Polycom VSX8000 connecting with a skinny IP phone via
> >>> gatekeeper-controlled H.323 trunk (Gatekeeper is Polycom SE200 --
> Not IOS).
> >>> Calls are connected successfully in both directions using our
> 4-digit dial
> >>> plan. However, when the Polycom H.323 VSX endpoint is the first
> to hang up
> >>> the call, the skinny phone gets reorder tone rather than
> disconnecting. The
> >>> display on the IP phone continues to say 'connected.'
> >>>
> >>> At first glance, it seems as if there is never a disconnect
> message sent
> >>> from the H.323 side of the call. (We are also experiencing a
> similar issue
> >>> with an H.323 IVR that is defined as an H.323 gateway).
> >>>
> >>> Can anyone make any suggestions as to what is going on here, and
> how I
> >>> should proceed?
> >>>
> >>> Thanks!
> >>>
> >>> --
> >>> Dave Wolgast
> >>> Inergex, Inc.
> >>> Buffalo, New York
> >>>
> >>> ________________________________
> >>>
> >>> _______________________________________________
> >>> cisco-voip mailing list
> >>> cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>>
> >>>
> >>
> >
> >
> >
> >
> > --
> > Dave Wolgast
> > Livonia, NY
>
--
Dave Wolgast
Livonia, NY
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