[cisco-voip] IPCCx 4.0

[Scott Voll]

Ed--

your the MAN!!!!!  I opened a tac case yesterday and still have not heard
from the TAC engineer.  This fixed my problem!!!!  This List RULES!

Thanks

Scott


On 9/26/07, Ed Leatherman <ealeatherman at gmail.com> wrote:
>
> Hi Scott, try this. In Desktop Administrator, click on the root of the
> tree widget on the left (i think its the name of your IPCC system) and then
> in one of the drop down menus along the top there is a "synchronize
> directory" option. sometimes we get problems like that and going through and
> hitting this option fixes them.
>
>  On 9/25/07, Scott Voll <svoll.voip at gmail.com> wrote:
>
> >  has anyone seen problems with adding agents to teams.  I have setup an
> > agent and no matter how I move him to a different team he keeps getting put
> > in the default team.
> >
> > Any ideas on how to fix it?
> >
> > TIA
> >
> > Scott
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>
>
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
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