[cisco-voip] Time on Phones

[Dennis Heim]

My guess at this point is based on your firmware and ccm version is that
you are hitting DST issues. The easiest solution may be to change the
timezone so it appears correctly on the phones.

 

Dennis Heim
Network Voice Engineer
Berbee
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell

dennis.heim at cdw.com
www.berbee.com <http://www.berbee.com/> 

 

From: Tarkington, Kathy L. [mailto:Kathy.Tarkington at AGG.com] 
Sent: Monday, April 07, 2008 7:58 AM
To: Dennis Heim; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Time on Phones

 

Firmware is 70.6-0-2SR1-0S; 

CCM is 4.01 sr2a, yeah, I know - we're upgrading soon.  J

Resetting the phone has no effect;

Date/Time group is correct, set for Eastern time zone.  I even tried
changing it to "local time zone of CM" and that threw the hours off even
more.

 

Thanks!

 

From: Dennis Heim [mailto:Dennis.Heim at cdw.com] 
Sent: Monday, April 07, 2008 7:51 AM
To: Tarkington, Kathy L.; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Time on Phones

 

What version of firmware are they running?

Version of CCM?

What happens if you reset the phone?

Is the Date/Time group that is assigned to their device pool correct?

 

Dennis Heim
Network Voice Engineer
Berbee
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell

dennis.heim at cdw.com
www.berbee.com <http://www.berbee.com/> 

 

From: Tarkington, Kathy L. [mailto:Kathy.Tarkington at AGG.com] 
Sent: Monday, April 07, 2008 7:46 AM
To: Dennis Heim; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Time on Phones

 

They are 7960's.

 

From: Dennis Heim [mailto:Dennis.Heim at cdw.com] 
Sent: Monday, April 07, 2008 7:45 AM
To: Tarkington, Kathy L.; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Time on Phones

 

What type of phones are these the x1's or later/java based phones?

 

Dennis Heim
Network Voice Engineer
Berbee
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell

dennis.heim at cdw.com
www.berbee.com <http://www.berbee.com/> 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tarkington,
Kathy L.
Sent: Monday, April 07, 2008 7:42 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Time on Phones

 

All of my phones have the incorrect time now, they are set one hour
ahead.  I've checked the server time on both of my Call Managers and the
time is incorrect.  Can anyone help quickly, please?  I know it must be
an easy fix, I just can't find it.

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