[cisco-voip] Time on Phones

Mon Apr 7 10:02:06 EDT 2008

Star by checking what version of CCM OS you are running. If you are up to date, you should already be running the latest fixes for the DST changes that happened last year(or was it the one before). Also Consider that Indiana, or is it Indianapolis only I am not sure, does not observe DST so you should check whether your server is running with the DST flag on or off.

If you are not running the latest version of OS code for your server you might have to either update your OS or run the DST patches or both in the DST patch first and the OS update second order. In addition, are you running of an NTP or are you manually adjusting your Time? If you are not running NTP then I suggest you switch to one.

Hope this helps;

Jorge Rodríguez Aguila
CCNA,CCVP,CRMCS
Senior Voice/Data Network Consultant
Netxar Technologies
jorge.rodriguez at netxar.com
Office 787-765-0058
PCS 787-688-8530
[cid:image001.png at 01C89896.6F5CD3D0]

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dennis Heim
Sent: Monday, April 07, 2008 8:06 AM
To: Tarkington, Kathy L.; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Time on Phones

My guess at this point is based on your firmware and ccm version is that you are hitting DST issues. The easiest solution may be to change the timezone so it appears correctly on the phones.

Dennis Heim
Network Voice Engineer
Berbee
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
www.berbee.com<http://www.berbee.com/>

From: Tarkington, Kathy L. [mailto:Kathy.Tarkington at AGG.com]
Sent: Monday, April 07, 2008 7:58 AM
To: Dennis Heim; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Time on Phones

Firmware is 70.6-0-2SR1-0S;
CCM is 4.01 sr2a, yeah, I know - we're upgrading soon.  J
Resetting the phone has no effect;
Date/Time group is correct, set for Eastern time zone.  I even tried changing it to "local time zone of CM" and that threw the hours off even more.

Thanks!

From: Dennis Heim [mailto:Dennis.Heim at cdw.com]
Sent: Monday, April 07, 2008 7:51 AM
To: Tarkington, Kathy L.; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Time on Phones

What version of firmware are they running?
Version of CCM?
What happens if you reset the phone?
Is the Date/Time group that is assigned to their device pool correct?

Dennis Heim
Network Voice Engineer
Berbee
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
www.berbee.com<http://www.berbee.com/>

From: Tarkington, Kathy L. [mailto:Kathy.Tarkington at AGG.com]
Sent: Monday, April 07, 2008 7:46 AM
To: Dennis Heim; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Time on Phones

They are 7960's.

From: Dennis Heim [mailto:Dennis.Heim at cdw.com]
Sent: Monday, April 07, 2008 7:45 AM
To: Tarkington, Kathy L.; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Time on Phones

What type of phones are these the x1's or later/java based phones?

Dennis Heim
Network Voice Engineer
Berbee
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
www.berbee.com<http://www.berbee.com/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tarkington, Kathy L.
Sent: Monday, April 07, 2008 7:42 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Time on Phones

All of my phones have the incorrect time now, they are set one hour ahead.  I've checked the server time on both of my Call Managers and the time is incorrect.  Can anyone help quickly, please?  I know it must be an easy fix, I just can't find it.
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