[cisco-voip] critical firmware ISO released today for CCM (CUCM)

Wes Sisk wsisk at cisco.com
Tue Apr 8 11:48:04 EDT 2008


This is to address CSCsl75322 CSCse71185 CSCse71209 CSCse71295 
CSCsf26301 CSCsh54251 CSCsj58962 CSCsk01257 CSCsk01324 CSCsk05795 
CSCsk05814 CSCsl04537 CSCsl29149.

Unfortunately all of these are not currently visible on Cisco.com Bug 
Toolkit but we are working to get them all updated.  The disk addresses 
a myriad of firmware issues up to and including drive lock ups.  There 
is a field notice forthcoming.  They really are important fixes.

Regards,
Wes

Paul wrote:
> ********************************************************************
> * Cisco Firmware Update CD                            
>             *
> * README.txt               Version 1.1.1              
>             *
> ********************************************************************
>
> 1.0   Overview
> 2.0   Change History
> 3.0   Installation and Setup Instructions
> 4.0   Web Sites and Support Phone Number
> 5.0   Trademarks and Notices
> 6.0   Disclaimer
>
>
> 1.0   Overview
> --------------
>
>
>      1.1  Overview of the Cisco Firmware Update CD
>      
>           The Cisco Firmware Update CD  Version 1.1.1 
> contains a  collection of 
>           firmware updates for Cisco MCS Servers. 
>           
>           Media Convergence  7835H2/45H2  Servers with
>  specific  SAS  hard disk
>           drive options installed may be affected. The
> specific drive options
>           are listed below:
>             DG072ABAB3
>             DG072BB975 
>             DG146ABAB4
>             DG146BB976
>
>
>      1.2  Limitations
>
>           The  update  program  will  find  the 
> options listed  above  and only 
>           updates the drive firmware as needed.   The 
> update supports Hard Disk
>           Drive options installed in Cisco MCS
> 7835H2/45H2 Servers.
>
>
>      1.3  Level of Recommendation
>  
>           A full tape backup should be  completed  and
> verified prior to running
>           this or any other system upgrade.
>
>           This update is considered  critical  and is
> mandatory for all SAS hard 
>           disk drives with the Product IDs listed in
> Section 1.1.
>           
>           The update process should  be performed  in
> a  controlled environment. 
>           Do not abort  the installation  of firmware 
> updates while they are in
>           progress. If installation is aborted,
> unpredictable results may occur.
>           Do not disrupt the  power  supply  to  the 
> system  during the upgrade 
>           process. After the installation of the
> firmware updates, the user must
>           power cycle the server as part of the reboot
> process.
>
>
>
> 2.0   Change History
> --------------------
>
>
>      2.1  Cisco Firmware Update CD
>           Version 1.1.1
>           Initial Release
>
>           Support of Cisco MCS 7835H2/45H2 servers.
>           Support of 72GB 10K SAS Single Port 2.5"
> disk
>           Support and updates to drives with product
> ID strings of:
>             DG072ABAB3
>             DG072BB975 
>             DG146ABAB4
>             DG146BB976
>
>
>
> 3.0   Installation and Setup Instructions
> -----------------------------------------
>
>
>      3.1  Updating the Firmware
>           
>           The Cisco Firmware Update CD will detect if
> your server has  installed
>           drives that require firmware updates.
>           
>           If  either the  vendor of  the host  system 
> or  the server  model are 
>           unsupported by the  current version  of
> Cisco Firmware Update CD, then 
>           the firmware update(s) installer  reports an
>  appropriate  message and 
>           prompts the  user to press  any key to 
> initiate a  reboot of the host 
>           system. 
>           
>           If the  firmware of the  host system  is up
> to date, then the firmware 
>           update(s) installer will  report that, "The
> host system is up to date. 
>           No firmware  update required" and prompts
> the user to press any key to 
>           initiate a reboot of the host system.
>           
>           The  main  menu  is  displayed  to the user
> if there are some firmware 
>           updates available to the host system.
>
>           The main menu offers five options from which
> choose:
>           
>           Option 1: 'Install firmware update(s)'
>             The firmware update installer displays the
> install menu.
>
>           Option 2: 'View system information'
>             The firmware update(s) installer 
> identifies the hardware components
>             of  the  host  system and  the version  of
> the  firmware  installed. 
>             
>             The following information is presented to
> the user:
>               a.  Host system vendor name.
>               b.  Host system server model.
>               c.  BIOS-related information:
>                         i.   BIOS version.
>                         ii.  BIOS manufacturer.
>                         iii. BIOS date.
>                         iv.  BIOS build level.
>               d.  Network firmware information:
>                           i.   Driver.
>                           ii.  Version.
>                           iii. Firmware version.
>               e.  Storage controller information:
>                           i.   Firmware version.
>                           ii.  Model number(s) of the
> disk(s) that are housed
>                                in the host system.
>
>           Option 3: 'View available firmware
> update(s)'
>             The  firmware  update(s)  installer 
> identifies  firmware  update(s) 
>             applicable  to  the host system based on
> its hardware  configuration 
>             and displays a  list of  applicable 
> firmware  update(s)  which  are 
>             categorized into the following four
> different categories:
>               a.  BIOS - System ROM
>               b.  Firmware - Remote Session Management
>               c.  Firmware - Network
>               d.  Firmware - Storage Controller
>
>           Option 4: 'Help'
>             The firmware  update(s)  installer 
> displays brief information about
>             the options that are available in the main
> menu.
>
>           Option 5: 'Quit'
>             The firmware update(s)  installer  
> terminates   itself and asks the 
>             user to  press  any  key  so that a reboot
> of the host system can be
>             initiated.
>
>           From the 'Install firmware update(s)' 
> option  on  the  main menu, the 
>           following five options are available:
>           
>           Option 1.1: 'Express Install'
>             The  firmware update(s)  installer
> installs  the firmware  update(s)
>             that it has identified for the host
> system.
>
>           Option 1.2: 'Custom Install'
>             Although  this  mode of  installation is
> similar to Express Install,
>             the user has  complete control  of the 
> installation  here. The user
>             decides which category of firmware 
> components  must be updated. For 
>             each category of firmware update(s), the 
> user  is  prompted for his 
>             choice whether to continue with the
> installation.
>             
>           Option 1.3: 'View available firmware
> update(s)'
>             The firmware  update(s) installer 
> displays  firmware update(s) that 
>             are applicable to the host system.
> Choosing this option provides the
>             same result as choosing 'View available 
> firmware  update(s)' option 
>             from the main menu.
>  
>           Option 1.4: 'Help'
>             The firmware update(s) installer  displays
>  brief  information about 
>             the options available in the install menu.
>  
>           Option 1.5: 'Return to the main menu'
>             The firmware update(s) installer displays
> the main menu.
>
>
>      3.2  Other Instructions / Troubleshooting
>
>           3.2.1  After an update completes, the user
> may boot  the  system using 
>                  the  Cisco Firmware Update CD  to
> verify that  the firmware has 
>                  been updated. 
>                  
>                  If the user updates firmware on the
> host system and reboots the
>                  system  using  Cisco Firmware Update
> CD, the firmware update(s)
>                  installer  will scan the hardware 
> componets of the host system
>                  and identify if any  firmware
> update(s)  are pending. If  there
>                  are  no updates  pending, it reports 
> that, "The host system is 
>                  up to date. No  update  required." 
> and  asks the user to press 
>                  any  key to initiate the  reboot 
> sequence. After pressing some 
>                  key, wait  till the  CD is  umounted,
> then  eject it  from it's 
>                  drive manually.
>                 
>                  Please  note  that  the  firmware CD
> will  not be automatically 
>                  ejected from it's drive.
>
>
>
> 4.0   WEB Sites and Support Phone Number
> ----------------------------------------
>      
>      Please visit
> http://www.cisco.com/en/US/support/index.html for
> support.
>
>
>
> 5.0   Trademarks and Notices
> ----------------------------
>      
>      Copyright © 2008 Cisco Systems, Inc.  All Rights
> Reserved
>
>
>
> 6.0   Disclaimer
> ----------------
>
>
>      6.1  THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT
> WARRANTY OF ANY KIND. CISCO
>           SYSTEMS, INC., DISCLAIMS ALL  WARRANTIES, 
> WHETHER EXPRESS OR IMPLIED, 
>           INCLUDING WITHOUT LIMITATION, THE IMPLIED
> WARRANTIES OF  FITNESS FOR A
>           PARTICULAR PURPOSE AND MERCHANTABILITY WITH
> RESPECT TO THE INFORMATION
>           IN  THIS  DOCUMENT. BY  FURNISHING  THIS
> DOCUMENT, CISCO SYSTEMS, INC. 
>           GRANTS NO LICENSES TO ANY PATENTS OR
> COPYRIGHTS.
>
>
>
>
>       ____________________________________________________________________________________
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