[cisco-voip] CUCM 4.2.3 to 6.1.1a Installation errors

[Nick Griffin]

Installation fails with:

The installation has encountered a unrecoverable internal error. For further
assistance report the following information to your support provider.

Script "/usr/local/cm/script/6.1.1.2000-3/cm-dbl-install W1  PostInstall
6.1.1.2000-3 "4.2.3" /usr/local/cm/ /common/download/windows/
/common/log/install/capture.txt" exited with errors (1)

The system will now halt.


capture.txt says:

installSql  rc[0]
Error executing "insert into processconfig
(fkprocessnode,paramname,paramvalue,tkservice,primarydata,tkparam)
values('00000000-1111-0000-0000-000000000000','MaxServers','30',11,'f',2)":
[Informix][Informix ODBC Driver][Informix]Cannot insert a null into column
(processconfig.pkid).
configureProducts  rc[1]
sql ccm6_1_1_2000_3 /usr/local/cm/db/sql/dbl_trig
installSql  rc[0]
sql ccm6_1_1_2000_3 /usr/local/cm/db/sql/ccm
installSql  rc[0]
sql ccm6_1_1_2000_3 /usr/local/cm/db/informix/ertools/checksum/checksum.sql
installSql  rc[0]
disablenotify  dsn[DSN=ccm_super]
disablenotify  rc[0]
fixNode  rc[0]
logoutDevices - Resume the login device configuration src DSN=ccm_w1 dst
DSN=ccm_super
This step could take a long time if there are a lot of devices that have
user currently login.
logoutDevices rc[0]
fixDDIClauses  rc[0]
Update Statistics DSN=ccm_super
updateStatistics  rc[0]
insertTo5Tag  rc[0]
enablenotify  dsn[DSN=ccm_super]
enablenotify  rc[0]
installFull  rc[1]
installdb Failure [-p] 1
cm-dbl-install [1]
rc=1


Any thoughts appreciated, TIA

Nick Griffin
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