[cisco-voip] CUCM 4.2.3 to 6.1.1a Installation errors

James Buchanan jbuchanan at ctiusa.com
Tue Apr 8 22:20:25 EDT 2008


Hello,

 

The below is what TAC gave me to do when I had the same error. This
appears to be bug ID CSCee89932 or CSCsi68765. The below solution fixed
my migration problem.

 

Thanks,

 

James

 

"Hi James, 

This is Isaac Monte from Cisco Systems and I will be the Engineer
handling your case #608081017. I'm sending this e-mail to give you
information on how to contact me. I will be working with you to ensure
that we can provide you a successful solution to your request with both
timely and successful solution to this service request as well.

Please go ahead with the following steps and let me know the results
when you test this. 

1. Delete the "VG224 display instance-mgcp.xml" from
"C:\ProgramFiles\Cisco\Bin\Xmltemp\Xml". 

2. Reboot the server. 

3. Once it comes back up verify that the file was not re-created by
default. 

4. Re-run DMA to get a new file. 

5. Attempt the upgrade with this new file and this time it should go
through"

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