[cisco-voip] IPCC upgrade

[Jonathan Charles]

You will need to blow away the IPCC 3.5 server and do a clean install
of IPCC 5.0, you will then need to manually recreate your agents,
skills, triggers, etc.

There is NO upgrade path.

You can convert your scripts.



Jonathan

On Tue, Apr 22, 2008 at 10:25 AM, Rogers, Jeremy <Jeremy.Rogers at wmg.com> wrote:
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> We are currently running 4.1(3) and IPCC Express 3.5.  We have an upgrade to
> go straight to 6.1 on the UCM side and I have a couple questions.
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> Do I need to go to UCCX 4.x before I can go to 5.x?
> Do I need to get new license files or are the same licenses from my 3.5
> system still valid?
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> Jeremy Rogers
>
> Senior VoIP Engineer
>
> Warner Music Group
>
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