[cisco-voip] Incorrect Disconnect cause code

Najeeb Mohammed mohammednajeeb at gmail.com
Wed Dec 3 08:49:43 EST 2008


Hi,

How are you ?. I will be most thankful to you if you can help me regarding
this issue.
 I am having a strange issue regarding CDR details.

While calling from IP Phone to PSTN, the disconnect cause code is always
obtained as normal call clearing (16) through CUCM CDR and GW CDR , even if
the pstn user is busy, number not allocated, no answer etc.
I have gone through debug isdn q931,and from debug messages the disconnect
cause codes are correct.
Also calls between IP Phones are showing the correct disconnect cause code.

Products using
CUCM 5.1
2821 as MGCP GW + ISDN PRI



Thanks
--Najeeb--
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