[cisco-voip] Any way of a Receptionist overriding a CFA?

Nathan Reeves nathan.a.reeves at gmail.com
Thu Dec 4 01:54:30 EST 2008


Is there any way a reception could override a CFA on a phone (for example
when the user has forwarded the phone to voicemail, but is now in the office
and forgotten to take the CFA off)?  I know of the Enterprise Parameter that
allows the CFA override where UserA does a CFA to userB, and then userB
tries to call UserA, but can't see any other options.

I think this was a possbility on the old phone system.  I'm happy to tell
them they can't do this, but wanted to see if anyone's managed something
like this.

Thanks in advance

Nathan
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