[cisco-voip] Any way of a Receptionist overriding a CFA?

[Kelemen Zoltan]

Maybe using Multi Level Admin in ccmadmin, with a user having very 
limited rights -ie changing CFA settings only- or a similarly limited 
"user role" in CCM 5+ and teach the receptionist how to do it?

just my 2c

regards,
  Zoltan

Nathan Reeves wrote:
> Is there any way a reception could override a CFA on a phone (for 
> example when the user has forwarded the phone to voicemail, but is now 
> in the office and forgotten to take the CFA off)?  I know of the 
> Enterprise Parameter that allows the CFA override where UserA does a 
> CFA to userB, and then userB tries to call UserA, but can't see any 
> other options.
>  
> I think this was a possbility on the old phone system.  I'm happy to 
> tell them they can't do this, but wanted to see if anyone's managed 
> something like this.
>  
> Thanks in advance
>  
> Nathan
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