[cisco-voip] Problem with DRF copying to SFTP server

Fri Dec 5 11:52:09 EST 2008

IIRC, we upgraded to 5.1.3.1000-12, which we needed to do anyway.  The
Cisco Bug Toolkit (http://tools.cisco.com/Support/BugToolKit/) shows
what version the issue has been fixed in.  Just search for CSCsj12178.

From: Nasses, Gus [mailto:gnasses at tcfbank.com] 
Sent: Friday, December 05, 2008 09:48
To: Eric Isakson; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Problem with DRF copying to SFTP server

Yes, 5.1.2.1000-11 is the exact version. What version did you upgrade to
to resolve? 

________________________________

From: Eric Isakson [mailto:Eisakson at ogdenclinic.com] 
Sent: Friday, December 05, 2008 10:46 AM
To: Nasses, Gus; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Problem with DRF copying to SFTP server

What exact version of 5.1 are you running?  Might you be hitting bug
CSCsj12178?  We had the exact problem you describe when we were on
5.1.2.1000-11.

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nasses, Gus
Sent: Friday, December 05, 2008 09:21
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Problem with DRF copying to SFTP server

I just tried running a backup to the same SFTP server from our test 7.0
Call Manager to a reinstalled freeSSHd and it worked fine, but the 5.1
backup is still stuck and I no longer see the 5.1 CM trying to connect. 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nasses, Gus
Sent: Friday, December 05, 2008 9:27 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Problem with DRF copying to SFTP server

Trying to get the first manual backup run for a new 5.1 cluster. Using
freeSSHd server, and after configuring the user account,  to accept the
TFTP server as the storage location. Started the backup and is finished
generating all the backup files but now it will not copy the TAR file to
the SFTP server. I see that it gets in and the password is accepted, but
then it disconnects. I cannot cancel the backup from the DRF interface,
and in my SFTP server I see it is still trying. 

I have tried another SFTP server (Serv-U) and the problem looks the
same, lots of connections but no transfer. 

Is there a public key I need to setup, or something I am missing? How
can I cancel the backup to try something else?

-Gus

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