[cisco-voip] Music On Hold Problem

[Timothy Smith]

Hi Timothy,

That line is already there but it still doesn't work. see attached.

Thanks, I appeciate your help.

Regards,
TS

On Sun, Dec 7, 2008 at 2:41 AM, Estes, Timothy
<TimothyEstes at spherion.com> wrote:
> Try adding the following command is on your Voice Gateway global config.
>
> ccm-manager music-on-hold
>
>
>
>
> Timothy Estes
> ACS
> Ft. Lauderdale FL
> timothyestes at spherion.com
>
>
> ________________________________________
> From: cisco-voip-bounces at puck.nether.net [cisco-voip-bounces at puck.nether.net] On Behalf Of James Buchanan [jbuchanan at ctiusa.com]
> Sent: Saturday, December 06, 2008 3:46 PM
> To: Timothy Smith
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Music On Hold Problem
>
> You need an inbound dial-peer something like this at least:
>
> dial-peer voice 1 voio
>   incoming called-number .
>   codec g711ulaw
>   no vad
>
> ________________________________
>
> From: Timothy Smith [mailto:timotsmith at gmail.com]
> Sent: Sat 12/6/2008 2:00 PM
> To: James Buchanan
> Cc: cisco-voip at puck.nether.net
> Subject: Re: Music On Hold Problem
>
>
>
> Hi James,
>
> I've been trying to correct the codec associated with the voip dial
> peer but no success yet. Attached is my configuration (confidential
> information changed but syntax is correct). Could you please point for
> me where I may have gone wrong or omitted?
>
> Thanks
>
> On Sat, Dec 6, 2008 at 10:03 PM, James Buchanan <jbuchanan at ctiusa.com> wrote:
>> Yes.
>>
>> This being an H323 gateway, what codec is associated to your voip dial
>> peers?
>>
>> -----Original Message-----
>> From: Timothy Smith [mailto:timotsmith at gmail.com]
>> Sent: Saturday, December 06, 2008 1:02 PM
>> To: James Buchanan
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: Music On Hold Problem
>>
>> Dear James,
>>
>> I have done that but so success yet. I tried tried with all codecs, 711,
>> 722 and wideband work internally but none works externally (as in no
>> music on hold if calling an external number).
>>
>> Any other pointers?
>>
>> Thanks,
>> Wilson
>>
>> On Sat, Dec 6, 2008 at 9:39 PM, James Buchanan <jbuchanan at ctiusa.com>
>> wrote:
>>> Go under System, Regions. Go into the Default region (I'm assuming
>> it's the only one you have). Select g711 as the codec and I'll bet it
>> works.
>>>
>>> ----- Original Message -----
>>> From: Timothy Smith <timotsmith at gmail.com>
>>> To: James Buchanan
>>> Cc: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
>>> Sent: Sat Dec 06 13:34:02 2008
>>> Subject: Re: Music On Hold Problem
>>>
>>> Hi James,
>>>
>>> Thanks for your kind assistance! It was surely the Codec, I went to
>>> "Supported MOH Codecs" and selected both 711 and g729 and it worked.
>>>
>>> But it has only worked for internal calls. When I call the PSTN, the
>>> person (the mobile phone am calling or if a mobile phone calls me)
>>> there's now total silence. Not even the tone on hold. What could be
>>> the problem? I'm using a cisco 2821 router as an H323 gateway.
>>> Attached screen shot.
>>>
>>> When I check "Media Termination Point Required" and Save, the
>>> Transfer/conference buttons don't work.  Could there also be a problem
>>
>>> with my Media Termination Point?
>>>
>>> Thanks,
>>> Wilson
>>>
>>> On Sat, Dec 6, 2008 at 9:06 PM, James Buchanan <jbuchanan at ctiusa.com>
>> wrote:
>>>> Do you have G711 explicitly defined as the codec in your region?
>>>>
>>>> -----Original Message-----
>>>> From: Timothy Smith [mailto:timotsmith at gmail.com]
>>>> Sent: Saturday, December 06, 2008 12:04 PM
>>>> To: James Buchanan
>>>> Cc: cisco-voip at puck.nether.net
>>>> Subject: Fwd: Music On Hold Problem
>>>>
>>>> Hi James,
>>>>
>>>> Thanks for the quick reply.
>>>>
>>>> - The device pool for my moh server is default.
>>>> - I have an MRG and MRG list configured.
>>>> - yes..I have applied it to the device pool.
>>>>
>>>> Thanks for your assistance. I'll appreciate any more pointers
>>>>
>>>> Attached some screenshots.
>>>>
>>>>
>>>> ---------- Forwarded message ----------
>>>> From: Timothy Smith <timotsmith at gmail.com>
>>>> Date: Sat, Dec 6, 2008 at 8:32 PM
>>>> Subject: Music On Hold Problem
>>>> To: cisco-voip at puck.nether.net
>>>>
>>>>
>>>> Hi,
>>>>
>>>> I have a IPT setup comprising of a cisco call manager 5.1 and using a
>>
>>>> cisco 2821 router as an h323 gateway to the PSTN over an E1 line.
>>>> Everything works well save for Music on hold! I have Tone on hold
>>>> instead both internal and external calls. Could someone please point
>>>> me any directions or  some tutorial/guides that can help me overcome
>>>> this problem?
>>>>
>>>> I have tried whatever I can but no success.  Attached are some of the
>>
>>>> screen shots on what I think is important for MOH to work.
>>>>
>>>> Thanks!
>>>> TS
>>>>
>>>
>>
>
>
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