[cisco-voip] Music On Hold Problem

Bill Talley billt at aos5.com
Mon Dec 8 11:16:41 EST 2008


I apologize if this was already asked.  How many UCM servers do you have?  

If more than one, have you uploaded the moh source file to every server in the cluster?  I think you also need to restart tftp service on each server after uploading the files.   

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Sent from a mobile device with very tiny keys.  Please excuse my typos.

-----Original Message-----
From: Timothy Smith <timotsmith at gmail.com>
Sent: Monday, December 08, 2008 10:00 AM
To: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Music On Hold Problem

Hi,

I have a IPT setup comprising of a cisco call manager 5.1 and using a
cisco 2821 router as an h323 gateway to the PSTN over an E1 line.
Everything works well save for Music on hold! I have Tone on hold
instead both internal and external calls. Could someone please point
me any directions or  some tutorial/guides that can help me overcome
this problem?

I have tried whatever I can but no success.  Attached are some of the
screen shots on what I think is important for MOH to work.

Thanks!
TS



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