[cisco-voip] CUCM 7.X Aconsole and Park
Chris Ward
chrward at cisco.com
Wed Dec 10 11:03:50 EST 2008
Nick,
What are the exact steps that you use to reproduce this?
Chris Ward
From: Nick Griffin <nick.jon.griffin at gmail.com>
Date: Wed, 10 Dec 2008 10:00:16 -0600
To: Bill Talley <billt at aos5.com>
Cc: "cisco-voip at puck-nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM 7.X Aconsole and Park
It seems to be a reproducible issue, our previous tac engineers seemed
reluctant to test it in a lab.
On Wed, Dec 10, 2008 at 9:48 AM, Bill Talley <billt at aos5.com> wrote:
> Same here. We had multiple, non-overlapping park ranges on a new, clean
> install of 7.0.1-11000. Just to be safe I deleted them both, and added a
> single park range back.
>
> In our case also, call park monitoring is the only feature that doesn't work
> with attendant console on our UCM cluster.
>
> Our case id is 610259615.
>
> --------
> Sent from a mobile device with very tiny keys. Please excuse my typos.
>
>
> From: Nick Griffin <nick.jon.griffin at gmail.com>
> Sent: Wednesday, December 10, 2008 9:23 AM
> To: Ryan Ratliff <rratliff at cisco.com>
> Cc: cisco-voip at puck-nether.net <cisco-voip at puck.nether.net>
>
> Subject: Re: [cisco-voip] CUCM 7.X Aconsole and Park
>
> They don't overlap, we have 3 different engineers that have seen this issue
> with, specifically 7.X, new installs and upgrades. Right now we have case
> open, 610161935.
>
>
>
> On Wed, Dec 10, 2008 at 9:18 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>> Make sure your call park DN ranges do not overlap across CUCM servers. This
>> has always broken call park monitoring, especially with AC.
>>
>> -Ryan
>>
>> On Dec 10, 2008, at 10:10 AM, Nick Griffin wrote:
>>
>> Has anyone ran into call park visibility issues with attendant console on
>> CUCM 7.0.1? We have seen this on 2 new installs now. Attendant can park the
>> call with AConsole, however, has no visibility into the parked calls. Any
>> thoughts appreciated.
>>
>>
>> Thanks,
>>
>> Nick Griffin
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>>
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