[cisco-voip] CUCM 7.X Aconsole and Park

Nick Griffin nick.jon.griffin at gmail.com
Wed Dec 10 11:10:00 EST 2008


Adding another engineer on to this thread, Brian please let him know what
you have done to reproduce the error.

On Wed, Dec 10, 2008 at 10:03 AM, Chris Ward <chrward at cisco.com> wrote:

>  Nick,
>
> What are the exact steps that you use to reproduce this?
>
> Chris Ward
>
> ------------------------------
> *From: *Nick Griffin <nick.jon.griffin at gmail.com>
> *Date: *Wed, 10 Dec 2008 10:00:16 -0600
> *To: *Bill Talley <billt at aos5.com>
>
> *Cc: *"cisco-voip at puck-nether.net" <cisco-voip at puck.nether.net>
> *Subject: *Re: [cisco-voip] CUCM 7.X Aconsole and Park
>
> It seems to be a reproducible issue, our previous tac engineers seemed
> reluctant to test it in a lab.
>
> On Wed, Dec 10, 2008 at 9:48 AM, Bill Talley <billt at aos5.com> wrote:
>
> Same here. We had multiple, non-overlapping park ranges on a new, clean
> install of 7.0.1-11000. Just to be safe I deleted them both, and added a
> single park range back.
>
> In our case also, call park monitoring is the only feature that doesn't
> work with attendant console on our UCM cluster.
>
> Our case id is 610259615.
>
> --------
> Sent from a mobile device with very tiny keys. Please excuse my typos.
>
> ------------------------------
> *From: *Nick Griffin <nick.jon.griffin at gmail.com>
> *Sent: *Wednesday, December 10, 2008 9:23 AM
> *To: *Ryan Ratliff <rratliff at cisco.com>
> *Cc: *cisco-voip at puck-nether.net <cisco-voip at puck.nether.net>
>
> *Subject: *Re: [cisco-voip] CUCM 7.X Aconsole and Park
>
> They don't overlap, we have 3 different engineers that have seen this issue
> with, specifically 7.X, new installs and upgrades. Right now we have case
> open,  610161935.
>
>
>
> On Wed, Dec 10, 2008 at 9:18 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> Make sure your call park DN ranges do not overlap across CUCM servers.
>   This has always broken call park monitoring, especially with AC.
>
> -Ryan
>
> On Dec 10, 2008, at 10:10 AM, Nick Griffin wrote:
>
> Has anyone ran into call park visibility issues with attendant console on
> CUCM 7.0.1? We have seen this on 2 new installs now. Attendant can park the
> call with AConsole, however, has no visibility into the parked calls. Any
> thoughts appreciated.
>
>
> Thanks,
>
> Nick Griffin
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