[cisco-voip] Extension Mobility issue

[cips]

This means the check box "enable ExtensionMobility" is not checked at a
device level.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jeremy Rogers
Sent: donderdag 11 december 2008 17:54
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] Extension Mobility issue

 

One of my customers is having a strange issue with EM.  When anyone tries to
use EM, they get an error on the phone saying [11]-Device does not exist.
The user has an EM profile, the service is configured and the device they
are trying to log into is EM enabled.  This was working when the phones were
installed.  I tried testing this with one of the profiles and an IP
communicator that is set up for EM and I got the same error.  

Any ideas why?  I looked up the error and all I saw was a vague description
in the developers guide.  This is a 6.1(2) system.

 

Jeremy Rogers

Sr IPT Engineer

Axispoint Inc.

jrogers at axispoint.com

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20081211/2ada267f/attachment.html>