[cisco-voip] IPCCX 5.0(2) Premium - Supervisor Access to Change Assigned Skills/Competence Level

[Eric Isakson]

I need a way to allow my call center supervisors to change the skills
and competence levels for resources (Subsystems->RmCm->Resources)
without giving them access to all of AppAdmin.  Anyone else come across
this request?  Solutions/Suggestions?

 

Thanks,

 

Eric Isakson | Network Engineer | Information Technology Dept. | Ogden
Clinic | eric at ogdenclinic.com <mailto:eric at ogdenclinic.com>  |
801.475.3572


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