[cisco-voip] IPCCX 5.0(2) Premium - Supervisor Access to Change Assigned Skills/Competence Level

[Scott Voll]

I thought it was already in 5.0 but I'm not finding it..... maybe it's
coming..... I know I've heard about it.

Scott

On Fri, Dec 12, 2008 at 1:09 PM, Eric Isakson <Eisakson at ogdenclinic.com>wrote:

>  I need a way to allow my call center supervisors to change the skills and
> competence levels for resources (Subsystems->RmCm->Resources) without giving
> them access to all of AppAdmin.  Anyone else come across this request?
> Solutions/Suggestions?
>
>
>
> Thanks,
>
>
>
> Eric Isakson | Network Engineer | Information Technology Dept. | Ogden
> Clinic | eric at ogdenclinic.com | 801.475.3572
>
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